Problem Note 52252: Using the Monitoring Center tool results in an HTTP 500 server error
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Using the SAS® Data Management Console Monitor Center tool can return an HTTP 500 server error. When you select Monitoring Center ► Analyze/Monitoring Center within the SAS® Environment Manager in SAS Data Management Console, you cannot see the logs for jobs in the Monitor Center.
The issue is caused by the time zone that is used in the URL. The URL has filter parameters that include an "after" date and time in a time zone. This problem occurs with all machines that operate east of GMT (with a time zone expressed as +XXXX).
You can work around this issue by changing the time zone of the machine on which you are working to one that is west of GMT.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Data Management Console Mid-Tier | Solaris for x64 | 2.1 | 2.1 | 9.4 TS1M0 | 9.4 TS1M0 |
| Linux for x64 | 2.1 | 2.1 | 9.4 TS1M0 | 9.4 TS1M0 | ||
| HP-UX IPF | 2.1 | 2.1 | 9.4 TS1M0 | 9.4 TS1M0 | ||
| 64-bit Enabled Solaris | 2.1 | 2.1 | 9.4 TS1M0 | 9.4 TS1M0 | ||
| 64-bit Enabled AIX | 2.1 | 2.1 | 9.4 TS1M0 | 9.4 TS1M0 | ||
| Microsoft® Windows® for x64 | 2.1 | 2.1 | 9.4 TS1M0 | 9.4 TS1M0 | ||
A fix for this issue for SAS Job Monitor 2.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/N19.html#52252| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2014-02-21 08:56:20 |
| Date Created: | 2014-02-05 11:38:17 |