Problem Note 52034: Evaluation of a buy-get promotion that contains products from more than one partition might fail
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In SAS® Promotion Optimization, evaluation of a buy-get promotion that contains products from more than one partition might fail with an exception similar to the following in the MerchIntelGridSvr.log file:
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
2014-01-09 12:25:45,829 [RequestThread-141422] DEBUG - STDOUT: ERROR: TKTException code = 6 (Access violation) 2014-01-09 12:25:45,830 [RequestThread-141422] DEBUG - STDOUT: at /sas/dev/mva-f3ro52/di/src/tkmi_exception.c:124 2014-01-09 12:25:45,830 [RequestThread-141422] DEBUG - STDOUT: #4 0x00002b43309ee7ec in tkmi_exception_handler (thread=0x46cd, 2014-01-09 12:25:45,830 [RequestThread-141422] DEBUG - STDOUT: ctxt=0x2b4341b9325c, code=TKTE_UnknownException) 2014-01-09 12:25:45,830 [RequestThread-141422] DEBUG - STDOUT: at /sas/dev/mva-f3ro52/di/src/tkmi_exception.c:88 2014-01-09 12:25:45,830 [RequestThread-141422] DEBUG - STDOUT: #5 0x00002b43280a6196 in bktExcept () 2014-01-09 12:25:45,830 [RequestThread-141422] DEBUG - STDOUT: from /apps/marts/sfw/sashome/SASFoundation/9.3/sasexe/tkmk.so 2014-01-09 12:25:45,830 [RequestThread-141422] DEBUG - STDOUT: #6 0x00002b43280a919b in bkt_segv () 2014-01-09 12:25:45,830 [RequestThread-141422] DEBUG - STDOUT: from /apps/marts/sfw/sashome/SASFoundation/9.3/sasexe/tkmk.so 2014-01-09 12:25:45,830 [RequestThread-141422] DEBUG - STDOUT: #7 0x00002b43280a6764 in bkt_signal_handler () 2014-01-09 12:25:45,830 [RequestThread-141422] DEBUG - STDOUT: from /apps/marts/sfw/sashome/SASFoundation/9.3/sasexe/tkmk.so 2014-01-09 12:25:45,830 [RequestThread-141422] DEBUG - STDOUT: #82014-01-09 12:25:45,830 [RequestThread-141422] DEBUG - STDOUT: #9 product_get_low_children (this=0x0, hier_assoc_cd=1) 2014-01-09 12:25:45,830 [RequestThread-141422] DEBUG - STDOUT: at /sas/dev/mva-f3ro52/di/src/product.c:123 2014-01-09 12:25:45,830 [RequestThread-141422] DEBUG - STDOUT: #10 0x00002b4330cb6473 in rpp_extract_init_spt (rppManager=0x2b4341a7bd10, 2014-01-09 12:25:45,830 [RequestThread-141422] DEBUG - STDOUT: rpp=0x0) at /sas/dev/mva-f3ro52/dippr/src/rpp_mgr_process.c:673 2014-01-09 12:25:45,830 [RequestThread-141422] DEBUG - STDOUT: #11 0x00002b4330c83e8c in rpp_manager_run (rpp_mgr=0x2b4341a7bd10, 2014-01-09 12:25:45,830 [RequestThread-141422] DEBUG - STDOUT: process_sk=0, request_type=1, 2014-01-09 12:25:45,830 [RequestThread-141422] DEBUG - STDOUT: plan_sk_list=0x1
This exception might also be generated when evaluating a promotion that overlaps with a buy-get promotion that contains products from more than one partition.
There is no workaround for this issue.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Promotion Optimization | Microsoft® Windows® for x64 | 5.2_M3 | 5.2_M4 | 9.3 TS1M2 | 9.3 TS1M2 |
| Linux for x64 | 5.2_M3 | 5.2_M4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
A fix for this issue for SAS Revenue Optimization 5.2_M3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/M38.html#52034| Type: | Problem Note |
| Priority: | alert |
| Date Modified: | 2014-01-31 14:53:46 |
| Date Created: | 2014-01-10 11:22:19 |