Problem Note 51817: SAS® Web Report Studio might display a "500 Internal Server" error when you attempt to e-mail a prompted report
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SAS Web Report Studio might display a "500 Internal Server" error when you attempt to e-mail a prompted report. Specifically, the task might work once but fail upon subsequent attempts. This issue has been reported only when the web application server is IBM WebSphere.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Web Report Studio | Microsoft® Windows® for x64 | 4.31_M1 | 4.31_M1 | 9.3 TS1M1 | 9.3 TS1M1 |
| 64-bit Enabled AIX | 4.31_M1 | 4.31_M1 | 9.3 TS1M1 | 9.3 TS1M1 | ||
| 64-bit Enabled Solaris | 4.31_M1 | 4.31_M1 | 9.3 TS1M1 | 9.3 TS1M1 | ||
| HP-UX IPF | 4.31_M1 | 4.31_M1 | 9.3 TS1M1 | 9.3 TS1M1 | ||
| Linux for x64 | 4.31_M1 | 4.31_M1 | 9.3 TS1M1 | 9.3 TS1M1 | ||
| Solaris for x64 | 4.31_M1 | 4.31_M1 | 9.3 TS1M1 | 9.3 TS1M1 | ||
A fix for this issue for SAS Web Report Studio 4.31_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/G28.html#51817A fix for this issue for SAS Web Report Viewer 4.31_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/G29.html#51817A fix for this issue for SAS Web Report Studio 4.31_M2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/I84.html#51817A fix for this issue for SAS Web Report Viewer 4.31_M2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/I85.html#51817| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2013-12-23 13:52:47 |
| Date Created: | 2013-12-12 14:56:13 |