51779 - Drawing lines between the nodes in SAS® Customer Intelligence Studio might be slow

Problem Note 51779: Drawing lines between the nodes in SAS® Customer Intelligence Studio might be slow

When you are drawing lines between nodes in SAS Customer Intelligence Studio, you might experience slow performance.

The issue might occur due to an improper refresh event handling in the user interface.

Click the Hot Fix tab in this note to access the hot fix for this issue.

After you apply the hot fix, you need to set the following option as a Java Virtual Machine (JVM) option for your web application server:

-Dsas.ci.node.delete.explicit.multiplenodeschanged.disable=true

The method for setting this option is different for each vendor of web application servers. Check your instructions.html file to locate the JVM options for you web application server.

Setting this option will increase the performance in this area.

The following example shows you how to set the option for the JBoss web application server. The SAS^® Deployment Wizard sets default values for JBoss in the JAVA_OPTS environment variable that resides in C:\JBoss-installation-directory\bin\SASServer6.bat. Open the BAT file and add the option discussed previously to the end of the JAVA_OPTS environment variable, as follows:

:start_as_script set JAVA_HOME=C:\jdk1.6.0_16 set JAVA_OPTS=-Xms1024m -Xmx2048m -XX:PermSize=512m -XX:MaxPermSize=512m -Xss256k -XX:NewSize=128m -XX:MaxNewSize=256m -XX:+UseConcMarkSweepGC -XX:+UseTLAB -XX:+DisableExplicitGC -XX:+CMSClassUnloadingEnabled -XX:+CMSPermGenSweepingEnabled -Dcom.sun.management.jmxremote -Djava.awt.headless=true -Djboss.platform.mbeanserver -Djavax.management.builder.initial=org.jboss.system.server.jmx.MBeanServerBuilderImpl -Dsun.rmi.dgc.client.gcInterval=3600000 -Dsun.rmi.dgc.server.gcInterval=3600000 -Dsas.container.identifier=jboss -Dcom.sas.services.logging.disableRemoteList=true -Dcom.sas.services.logging.disableRemoteLogging=true -Dsas.jms.authentication.decorator=false -Dsas.svcs.http.max.connections=20 -Djava.net.preferIPv4Stack=true -Djava.net.preferIPv6Addresses=false -Dmulticast_udp_ip_ttl=1 -Dmulticast.address=239.21.16.70 -Dmulticast.port=8561 -Djava.security.policy="C:\jboss-4.2.0.GA\server\SASServer6\conf\sas.all.permissions.policy" -Djboss.home.dir="C:\jboss-4.2.0.GA" -Djboss.server.home.dir="C:\jboss-4.2.0.GA\server\SASServer6" -Dsas.deploy.dir="C:\jboss-4.2.0.GA\server\SASServer6\deploy_sas" -Dcom.sas.log.config.url=file:///C:/SAS/Config/Lev1/Web/Common/LogConfig/ -Dsas.auto.publish.port=8580 -Dsas.ci.node.delete.explicit.multiplenodeschanged.disable=true

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
Product Family	Product	System	Reported	Fixed*	Reported	Fixed*
SAS System	SAS Marketing Automation	Microsoft® Windows® for 64-Bit Itanium-based Systems	5.4
		Microsoft Windows Server 2003 Datacenter 64-bit Edition	5.4
		Microsoft Windows Server 2003 Enterprise 64-bit Edition	5.4
		Microsoft Windows XP 64-bit Edition	5.4
		Microsoft® Windows® for x64	5.4
		Microsoft Windows 8 Enterprise 32-bit	5.4
		Microsoft Windows 8 Enterprise x64	5.4
		Microsoft Windows 8 Pro 32-bit	5.4
		Microsoft Windows 8 Pro x64	5.4
		Microsoft Windows 8.1 Enterprise 32-bit	5.4
		Microsoft Windows 8.1 Enterprise x64	5.4
		Microsoft Windows 8.1 Pro	5.4
		Microsoft Windows 8.1 Pro 32-bit	5.4
		Microsoft Windows 95/98	5.4
		Microsoft Windows 2000 Advanced Server	5.4
		Microsoft Windows 2000 Datacenter Server	5.4
		Microsoft Windows 2000 Server	5.4
		Microsoft Windows 2000 Professional	5.4
		Microsoft Windows NT Workstation	5.4
		Microsoft Windows Server 2003 Datacenter Edition	5.4
		Microsoft Windows Server 2003 Enterprise Edition	5.4
		Microsoft Windows Server 2003 Standard Edition	5.4
		Microsoft Windows Server 2003 for x64	5.4
		Microsoft Windows Server 2008	5.4
		Microsoft Windows Server 2008 R2	5.4
		Microsoft Windows Server 2008 for x64	5.4
		Microsoft Windows Server 2012 Datacenter	5.4
		Microsoft Windows Server 2012 R2 Datacenter	5.4
		Microsoft Windows Server 2012 R2 Std	5.4
		Microsoft Windows Server 2012 Std	5.4
		Microsoft Windows XP Professional	5.4
		Windows 7 Enterprise 32 bit	5.4
		Windows 7 Enterprise x64	5.4
		Windows 7 Home Premium 32 bit	5.4
		Windows 7 Home Premium x64	5.4
		Windows 7 Professional 32 bit	5.4
		Windows 7 Professional x64	5.4
		Windows 7 Ultimate 32 bit	5.4
		Windows 7 Ultimate x64	5.4
		Windows Millennium Edition (Me)	5.4
		Windows Vista	5.4
		Windows Vista for x64	5.4
		64-bit Enabled AIX	5.4
		64-bit Enabled HP-UX	5.4
		64-bit Enabled Solaris	5.4
		HP-UX IPF	5.4
		Linux	5.4

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

Type:	Problem Note
Priority:	high

Date Modified:	2013-12-09 15:55:37
Date Created:	2013-12-09 12:07:10

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Problem Note 51779: Drawing lines between the nodes in SAS® Customer Intelligence Studio might be slow

Operating System and Release Information