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Problem Note 51698: Optimization or evaluation in SAS® Promotion Optimization might fail with "ERROR: TKTException code = 6 (Access violation)"

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Optimization or evaluation in SAS Promotion Optimization might fail with the following error in the MerchIntelGridSvr log file:
2013-11-19 08:50:47,397 [RequestThread-102465] DEBUG TKMI - ERROR: TKTException code = 6 (Access violation) 2013-11-19 08:50:47,397 [RequestThread-102465] DEBUG TKMI - at /sas/wky/mva-m3ro52/di/src/tkmi_exception.c:124 2013-11-19 08:50:47,397 [RequestThread-102465] DEBUG TKMI - #4 0x00002aaaaba8a67c in tkmi_exception_handler (thread=0x775a, 2013-11-19 08:50:47,397 [RequestThread-102465] DEBUG TKMI - ctxt=0x42bf725c, code=TKTE_UnknownException) 2013-11-19 08:50:47,397 [RequestThread-102465] DEBUG TKMI - at /sas/wky/mva-m3ro52/di/src/tkmi_exception.c:88 2013-11-19 08:50:47,397 [RequestThread-102465] DEBUG TKMI - #5 0x00002b56211d6196 in bktExcept () 2013-11-19 08:50:47,397 [RequestThread-102465] DEBUG TKMI - from /apps/sas/SASFoundation/9.3/sasexe/tkmk.so 2013-11-19 08:50:47,397 [RequestThread-102465] DEBUG TKMI - #6 0x00002b56211d919b in bkt_segv () 2013-11-19 08:50:47,397 [RequestThread-102465] DEBUG TKMI - from /apps/sas/SASFoundation/9.3/sasexe/tkmk.so 2013-11-19 08:50:47,398 [RequestThread-102465] DEBUG TKMI - #7 0x00002b56211d6764 in bkt_signal_handler () 2013-11-19 08:50:47,398 [RequestThread-102465] DEBUG TKMI - from /apps/sas/SASFoundation/9.3/sasexe/tkmk.so 2013-11-19 08:50:47,398 [RequestThread-102465] DEBUG TKMI - #8 2013-11-19 08:50:47,398 [RequestThread-102465] DEBUG TKMI - #9 0x00002aaaabd54595 in rpp_process_cost (dim=0x42adfef0, rppManager=0x1, 2013-11-19 08:50:47,398 [RequestThread-102465] DEBUG TKMI - rpp=0x29d) at /sas/wky/mva-m3ro52/dippr/src/rpp_mgr_util.c:1887 2013-11-19 08:50:47,398 [RequestThread-102465] DEBUG TKMI - #10 0x00002aaaabd1efe1 in rpp_manager_run (rpp_mgr=0x42adfef0, process_sk=1, 2013-11-19 08:50:47,398 [RequestThread-102465] DEBUG TKMI - request_type=669, plan_sk_list=0x0, spot_count=2758, 2013-11-19 08:50:47,398 [RequestThread-102465] DEBUG TKMI - recommended_plan_sk_list=0x2aaaba9f8190 "0Lj\264\252*", is_batch=0) 2013-11-19 08:50:47,398 [RequestThread-102465] DEBUG TKMI - at /sas/wky/mva-m3ro52/dippr/src/rpp_mgr_main.c:177 2013-11-19 08:50:47,398 [RequestThread-102465] DEBUG TKMI - #11 0x00002aaaabd089cc in rpp_servic 2013-11-19 08:50:47,398 [RequestThread-102465] DEBUG TKMI - 20131119:08.50.47.33: e_run_online (process_sk=102465, 2013-11-19 08:50:47,398 [RequestThread-102465] DEBUG TKMI - request_type=1, plan_sk_list=0x42af3584 "101431", spot_count=-1, 2013-11-19 08:50:47,398 [RequestThread-102465] DEBUG TKMI - recommended_plan_sk_list=0x0, partition_id=208218) 2013-11-19 08:50:47,399 [RequestThread-102465] DEBUG TKMI - at /sas/wky/mva-m3ro52/dippr/src/rpp_service.c:975 2013-11-19 08:50:47,399 [RequestThread-102465] DEBUG TKMI - #12 0x00002aaaaba69261 in run_cmd_internal (cmd=0x42adfef0) 2013-11-19 08:50:47,399 [RequestThread-102465] DEBUG TKMI - at /sas/wky/mva-m3ro52/di/src/tkmi.c:1190 2013-11-19 08:50:47,399 [RequestThread-102465] DEBUG TKMI - #13 0x00002aaaaba6754b in run_cmd (cmd=0x42ae5030) 2013-11-19 08:50:47,399 [RequestThread-102465] DEBUG TKMI - at /sas/wky/mva-m3ro52/di/src/tkmi.c:989 2013-11-19 08:50:47,399 [RequestThread-102465] DEBUG TKMI - #14 0x00002aaaaba65f98 in tkmi_run (tkmi_inst=0x42adfef0, 2013-11-19 08:50:47,399 [RequestThread-102465] DEBUG TKMI - cmd_string=0x1
, callback_fn=0x29d) 2013-11-19 08:50:47,399 [RequestThread-102465] DEBUG TKMI - at /sas/wky/mva-m3ro52/di/src/tkmi.c:770 2013-11-19 08:50:47,399 [RequestThread-102465] DEBUG TKMI - #15 0x00002aaaab8fc748 in miExecuteBridge (exports=0x1, pool=0x29d, 2013-11-19 08:50:47,399 [RequestThread-102465] DEBUG TKMI - parms=0x0, returnValue=0xac6, jnl=0x2aaaba9f8190) 2013-11-19 08:50:47,399 [RequestThread-102465] DEBUG TKMI - at /sas/wky/mva-m3ro52/di/src/tkmibridge.c:102 2013-11-19 08:50:47,399 [RequestThread-102465] DEBUG TKMI - #16 0x0000000000408536 in executeFunction () 2013-11-19 08:50:47,400 [RequestThread-102465] DEBUG TKMI - #17 0x000000000040721c in clientHandler () 2013-11-19 08:50:47,400 [RequestThread-102465] DEBUG TKMI - #18 0x00002b56211d49a6 in sktMain () 2013-11-19 08:50:47,400 [RequestThread-102465] DEBUG TKMI - from /apps/sas/SASFoundation/9.3/sasexe/tkmk.so 2013-11-19 08:50:47,400 [RequestThread-102465] DEBUG TKMI - #19 0x00002b56211d5ffb in bktMain () 2013-11-19 08:50:47,400 [RequestThread-102465] DEBUG TKMI - from /apps/sas/SASFoundation/9.3/sasexe/tkmk.so 2013-11-19 08:50:47,400 [RequestThread-102465] DEBUG TKMI - 20131119:08.50.47.33: 2013-11-19 08:50:47,400 [RequestThread-102465] DEBUG TKMI - #20 0x0000003b75a0677d in start_thread () from /lib64/libpthread.so.0 2013-11-19 08:50:47,400 [RequestThread-102465] DEBUG TKMI - #21 0x0000003b74ed325d in clone () from /lib64/libc.so.6

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Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Promotion OptimizationMicrosoft® Windows® for x645.2_M35.2_M49.3 TS1M29.3 TS1M2
Linux for x645.2_M35.2_M49.3 TS1M29.3 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.