51550 - After upgrading to SAS® Retail Space Management 6.4, the SAS® 3D Viewer might generate the message “Windows Windows has blocked this software..."

Problem Note 51550: After upgrading to SAS® Retail Space Management 6.4, the SAS® 3D Viewer might generate the message “Windows Windows has blocked this software..."

After upgrading to SAS^® Retail Space Management 6.4, the following software blocked error might be generated from your Internet Explorer 9 browser:

Windows has blocked this software because it can’t verify the publisher.

The user login process is interrupted by a SAS3DViewer prompt that issues the message.

Please contact Technical Support for a fix for this issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
Product Family	Product	System	Reported	Fixed*	Reported	Fixed*
SAS System	SAS Retail Space Management	Windows Vista for x64	6.4		9.3 TS1M2
		Microsoft® Windows® for 64-Bit Itanium-based Systems	6.4		9.3 TS1M2
		Microsoft Windows Server 2003 Datacenter 64-bit Edition	6.4		9.3 TS1M2
		Microsoft Windows Server 2003 Enterprise 64-bit Edition	6.4		9.3 TS1M2
		Microsoft Windows XP 64-bit Edition	6.4		9.3 TS1M2
		Microsoft® Windows® for x64	6.4		9.3 TS1M2
		Microsoft Windows 8 Enterprise 32-bit	6.4		9.3 TS1M2
		Microsoft Windows 8 Enterprise x64	6.4		9.3 TS1M2
		Microsoft Windows 8 Pro 32-bit	6.4		9.3 TS1M2
		Microsoft Windows 8 Pro x64	6.4		9.3 TS1M2
		Microsoft Windows 8.1 Enterprise 32-bit	6.4		9.3 TS1M2
		Microsoft Windows 8.1 Enterprise x64	6.4		9.3 TS1M2
		Microsoft Windows 8.1 Pro	6.4		9.3 TS1M2
		Microsoft Windows 8.1 Pro 32-bit	6.4		9.3 TS1M2
		Microsoft Windows Server 2003 Datacenter Edition	6.4		9.3 TS1M2
		Microsoft Windows Server 2003 Enterprise Edition	6.4		9.3 TS1M2
		Microsoft Windows Server 2003 Standard Edition	6.4		9.3 TS1M2
		Microsoft Windows Server 2003 for x64	6.4		9.3 TS1M2
		Microsoft Windows Server 2008	6.4		9.3 TS1M2
		Microsoft Windows Server 2008 R2	6.4		9.3 TS1M2
		Microsoft Windows Server 2008 for x64	6.4		9.3 TS1M2
		Microsoft Windows Server 2012 Datacenter	6.4		9.3 TS1M2
		Microsoft Windows Server 2012 R2 Datacenter	6.4		9.3 TS1M2
		Microsoft Windows Server 2012 R2 Std	6.4		9.3 TS1M2
		Microsoft Windows Server 2012 Std	6.4		9.3 TS1M2
		Microsoft Windows XP Professional	6.4		9.3 TS1M2
		Windows 7 Enterprise 32 bit	6.4		9.3 TS1M2
		Windows 7 Enterprise x64	6.4		9.3 TS1M2
		Windows 7 Home Premium 32 bit	6.4		9.3 TS1M2
		Windows 7 Home Premium x64	6.4		9.3 TS1M2
		Windows 7 Professional 32 bit	6.4		9.3 TS1M2
		Windows 7 Professional x64	6.4		9.3 TS1M2
		Windows 7 Ultimate 32 bit	6.4		9.3 TS1M2
		Windows 7 Ultimate x64	6.4		9.3 TS1M2
		Windows Vista	6.4		9.3 TS1M2

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

Type:	Problem Note
Priority:	high

Date Modified:	2013-11-08 10:41:37
Date Created:	2013-11-07 13:50:00