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Problem Note 51458: The error "Unable to load extension: (tkeodbc)" occurs when you use SAS® Marketing Automation

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When using SAS Marketing Automation that produces DS2 code, you might encounter the following error when the DS2 code is executed:

ERROR: Unable to load extension: (tkeodbc) ERROR: ODBC driver is not licensed or check-out failed. ERROR: Required product is not licensed or check-out failed. ERROR: Could not load tkeodbc Extension. ERROR: TKTS initialization failed.

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Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS/ACCESS Interface to Microsoft SQL Server64-bit Enabled AIX9.3_M29.4_M19.3 TS1M29.4 TS1M1
64-bit Enabled HP-UX9.3_M29.4_M19.3 TS1M29.4 TS1M1
64-bit Enabled Solaris9.3_M29.4_M19.3 TS1M29.4 TS1M1
HP-UX IPF9.3_M29.4_M19.3 TS1M29.4 TS1M1
Linux9.3_M29.4_M19.3 TS1M29.4 TS1M1
Linux for x649.3_M29.4_M19.3 TS1M29.4 TS1M1
Solaris for x649.3_M29.4_M19.3 TS1M29.4 TS1M1
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.