If you use 64-bit SAS 9.3 and SAS 9.4 M3 products, such as SAS^® 9.3 Foundation, SAS^® Enterprise Guide, and SAS^® Add-In for Microsoft Office, and you use these products to generate a graph output, an error might occur. The problem occurs if your Microsoft Windows regional setting is Arabic, Danish, Hungarian, Hebrew, Dutch, Norwegian, Swedish, or Turkish. A pop-up window containing this error occurs:

This problem does not occur with 32-bit SAS products.

To work around this issue, change the language environment as follows:

1. Select Start ► Control panel ► Region and Language.
2. In the Region and Language dialog box, click the Formats tab.
3. From the Format drop-down menu, select English (United States).
4. Click OK.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS/GRAPH ActiveX Control 9.4 is available at:

A fix for this issue for SAS/GRAPH ActiveX Control 9.42 is available at:

A fix for this issue for SAS/GRAPH ActiveX Control 9.31 is available at:

A fix for this issue for SAS/GRAPH ActiveX Control 9.44 is available at:

A fix for this issue for SAS/GRAPH ActiveX Control 9.43 is available at: