Problem Note 51337: One or more nodes incorrectly return a zero count
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When you execute a SAS® Marketing Automation campaign or diagram, one or more nodes might incorrectly return a zero count. The campaign or diagram seems to complete successfully because there are no errors or warnings. However, the campaign or diagram has failed.
If this occurs, you might see the following error in the SAS Marketing Automation log (MACore):
SQL*Loader-128: unable to begin a session ORA-21561: OID generation failed
To work around this problem, contact your Windows system administrator to increase the Windows SharedSection heap size so that the Oracle loader error does not occur.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Microsoft® Windows® for 64-Bit Itanium-based Systems | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows XP 64-bit Edition | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft® Windows® for x64 | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 for x64 | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2008 | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2008 R2 | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2008 for x64 | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Microsoft Windows XP Professional | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Enterprise 32 bit | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Enterprise x64 | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Home Premium 32 bit | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Home Premium x64 | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Professional 32 bit | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Professional x64 | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Ultimate 32 bit | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows 7 Ultimate x64 | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows Vista | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Windows Vista for x64 | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| 64-bit Enabled AIX | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| 64-bit Enabled HP-UX | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| 64-bit Enabled Solaris | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| HP-UX IPF | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
| Linux | 5.4 | 5.4 | 9.2 TS2M3 | 9.2 TS2M3 | ||
A fix for this issue for SAS Marketing Automation 5.4_M1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/E08.html#51337A fix for this issue for SAS Marketing Automation 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/K78.html#51337| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2013-10-15 12:33:39 |
| Date Created: | 2013-10-14 09:20:40 |