Problem Note 51159: In SAS® Anti-Money Laundering 5.1, the close reasons and routing list are not displayed when closing or routing a case or risk assessment
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If you are assigned Close Case, Access Case, and Case Routing privileges, you will not see the close reason or routing list in the UI when you close or route a case or risk assessment.
To work around this problem, obtain the Close Alert and Route Alert privileges so that the close reason and routing list appear in the UI.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Anti-Money Laundering | Microsoft® Windows® for x64 | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 |
| Microsoft Windows 8 Enterprise 32-bit | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows 8 Enterprise x64 | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows 8 Pro 32-bit | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows 8 Pro x64 | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 for x64 | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 R2 | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 for x64 | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2012 Datacenter | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2012 Std | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows XP Professional | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Enterprise 32 bit | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Enterprise x64 | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Home Premium 32 bit | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Home Premium x64 | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Professional 32 bit | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Professional x64 | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Ultimate 32 bit | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Ultimate x64 | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows Vista | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows Vista for x64 | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| 64-bit Enabled AIX | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| 64-bit Enabled Solaris | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| HP-UX IPF | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Linux for x64 | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Solaris for x64 | 5.1_M1 | 5.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
A fix for this issue for SAS Anti-Money Laundering 5.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/J74.html#51159A fix for this issue for SAS Anti-Money Laundering 5.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R26.html#51159
This problem occurs if a user has only close, access, and route capabilities.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2013-09-27 12:14:53 |
| Date Created: | 2013-09-25 16:18:29 |