SUPPORT / SAMPLES & SAS NOTES
Problem Note 51103: Customer attributes in SAS® Marketing Optimization fail to optimize
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If you migrated data from SAS® Marketing Automation 5.41 to SAS Marketing Automation 6.1 and use this data in a campaign group, it will fail to run if your data items include underscores (_). This problem occurs because SAS Marketing Automation converts these fields to customer attributes for use within SAS Marketing Optimization. The underscores cause the scenario to fail to optimize.
The following error occurs in the SASWorkspaceServer.log:
Please contact your systems administrator. com.sas.analytics.mo.exceptions.MOException: The following SAS code failed to execute: "mo_check_physical_items.sas"
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | 64-bit Enabled HP-UX | 6.1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 |
| 64-bit Enabled AIX | 6.1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft® Windows® for x64 | 6.1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| 64-bit Enabled Solaris | 6.1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| HP-UX IPF | 6.1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Linux for x64 | 6.1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Solaris for x64 | 6.1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||