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Problem Note 51037: The SAS® OLAP Server might stop responding if a search returns large amounts of data

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The SAS OLAP Server might stop responding if you perform a search on an OLAP cube that returns a large number of members. This type of search can be initiated from clients such as SAS® Enterprise Guide®. In this situation, the client that initiated the search might also behave unreliably. You also might see an error such as the following in the OLAP Server log.

2012-11-12T06:01:27,895 ERROR [00000007] :SYSTEM@SASBAP - 20121112:06.01.27.89:
00000599:ERROR: Address   Frame     (DBGHELP API Version 4.0 rev 5)
0000000005619588  000000000262CE90  tkeols:tkeols+0xB8588
0000000005619146  000000000262D1C0  tkeols:tkeols+0xB8146
0000000005626373  000000000262D210

When this occurs, you must restart the server and the client that you used to perform the search.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS OLAP Serverz/OS9.21_M29.3_M29.2 TS2M39.3 TS1M2
Microsoft® Windows® for 64-Bit Itanium-based Systems9.21_M29.3_M29.2 TS2M39.3 TS1M2
Microsoft Windows Server 2003 Datacenter 64-bit Edition9.21_M29.3_M29.2 TS2M39.3 TS1M2
Microsoft Windows Server 2003 Enterprise 64-bit Edition9.21_M29.3_M29.2 TS2M39.3 TS1M2
Microsoft Windows XP 64-bit Edition9.21_M29.3_M29.2 TS2M39.3 TS1M2
Microsoft® Windows® for x649.21_M29.3_M29.2 TS2M39.3 TS1M2
Microsoft Windows Server 2003 Datacenter Edition9.21_M29.3_M29.2 TS2M39.3 TS1M2
Microsoft Windows Server 2003 Enterprise Edition9.21_M29.3_M29.2 TS2M39.3 TS1M2
Microsoft Windows Server 2003 Standard Edition9.21_M29.3_M29.2 TS2M39.3 TS1M2
Microsoft Windows Server 2003 for x649.21_M29.3_M29.2 TS2M39.3 TS1M2
Microsoft Windows Server 20089.21_M29.3_M29.2 TS2M39.3 TS1M2
Microsoft Windows Server 2008 R29.21_M29.3_M29.2 TS2M39.3 TS1M2
Microsoft Windows Server 2008 for x649.21_M29.3_M29.2 TS2M39.3 TS1M2
Microsoft Windows XP Professional9.21_M29.3_M29.2 TS2M39.3 TS1M2
Windows 7 Enterprise 32 bit9.21_M29.3_M29.2 TS2M39.3 TS1M2
Windows 7 Enterprise x649.21_M29.3_M29.2 TS2M39.3 TS1M2
Windows 7 Home Premium 32 bit9.21_M29.3_M29.2 TS2M39.3 TS1M2
Windows 7 Home Premium x649.21_M29.3_M29.2 TS2M39.3 TS1M2
Windows 7 Professional 32 bit9.21_M29.3_M29.2 TS2M39.3 TS1M2
Windows 7 Professional x649.21_M29.3_M29.2 TS2M39.3 TS1M2
Windows 7 Ultimate 32 bit9.21_M29.3_M29.2 TS2M39.3 TS1M2
Windows 7 Ultimate x649.21_M29.3_M29.2 TS2M39.3 TS1M2
Windows Vista9.21_M29.3_M29.2 TS2M39.3 TS1M2
Windows Vista for x649.21_M29.3_M29.2 TS2M39.3 TS1M2
64-bit Enabled AIX9.21_M29.3_M29.2 TS2M39.3 TS1M2
64-bit Enabled HP-UX9.21_M29.3_M29.2 TS2M39.3 TS1M2
64-bit Enabled Solaris9.21_M29.3_M29.2 TS2M39.3 TS1M2
HP-UX IPF9.21_M29.3_M29.2 TS2M39.3 TS1M2
Linux9.21_M29.3_M29.2 TS2M39.3 TS1M2
Linux for x649.21_M29.3_M29.2 TS2M39.3 TS1M2
OpenVMS on HP Integrity9.21_M29.3_M29.2 TS2M39.3 TS1M2
Solaris for x649.21_M29.3_M29.2 TS2M39.3 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.