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Problem Note 50899: You are unable to log on to SAS® Customer Intelligence Studio 6.1

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If you use an ideographic blank (U+3000) in a user name, you will not be able to log on to SAS Customer Intelligence Studio. The following message is displayed:

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Note: The ideographic blank is not the same as the ASCII blank (code 0x20). The ideographic blank has code 0x8140 in CP932 (Double-Byte Character Set).

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Customer Intelligence StudioMicrosoft® Windows® for x646.16.1_M19.3 TS1M29.3 TS1M0
Microsoft Windows Server 2003 Datacenter Edition6.16.1_M19.3 TS1M29.3 TS1M0
Microsoft Windows Server 2003 Enterprise Edition6.16.1_M19.3 TS1M29.3 TS1M0
Microsoft Windows Server 2003 Standard Edition6.16.1_M19.3 TS1M29.3 TS1M0
Microsoft Windows Server 2003 for x646.16.1_M19.3 TS1M29.3 TS1M0
Microsoft Windows Server 20086.16.1_M19.3 TS1M29.3 TS1M0
Microsoft Windows Server 2008 R26.16.1_M19.3 TS1M29.3 TS1M0
Microsoft Windows Server 2008 for x646.16.1_M19.3 TS1M29.3 TS1M0
Microsoft Windows XP Professional6.16.1_M19.3 TS1M29.3 TS1M0
Windows 7 Enterprise 32 bit6.16.1_M19.3 TS1M29.3 TS1M0
Windows 7 Enterprise x646.16.1_M19.3 TS1M29.3 TS1M0
Windows 7 Home Premium 32 bit6.16.1_M19.3 TS1M29.3 TS1M0
Windows 7 Home Premium x646.16.1_M19.3 TS1M29.3 TS1M0
Windows 7 Professional 32 bit6.16.1_M19.3 TS1M29.3 TS1M0
Windows 7 Professional x646.16.1_M19.3 TS1M29.3 TS1M0
Windows 7 Ultimate 32 bit6.16.1_M19.3 TS1M29.3 TS1M0
Windows 7 Ultimate x646.16.1_M19.3 TS1M29.3 TS1M0
Windows Vista6.16.1_M19.3 TS1M29.3 TS1M0
Windows Vista for x646.16.1_M19.3 TS1M29.3 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.