When you schedule a campaign in SAS Customer Intelligence Studio to recur daily for more than 106 days, the end date for the last occurrence is less than the end date that is set in the SAS® Marketing Automation schedule.
The solution for this problem is to add these options -Dsas.ci.maxNumOccurrences=1000 -Dsas.ci.maxExecutedOccurrences to JAVA_OPTIONS in the following locations:
You need to restart the middle tier so that the settings can take effect.
You can increase the values of 1000 and 500, if necessary.
s.analytics.crm.flow.MACommunicationNode - Occurrence number has exceeded maximum value (998) Current Occurrence: 999
If you need more than 999 occurrences, the only workaround is to save the campaign by selecting Save as. This resets the occurrence number to 1. The limit of 999 occurences is based on the structure of the SK values that are stored in the Common Data Model, which have a 3-digit limit. These limits have been removed in SAS® Customer Intelligence 6.1 and later.
For additional information related to this topic, see SAS Note 49957, "SAS® Marketing Automation Schedule Gantt chart might show an incorrect end date for recurring campaigns.”
Product Family | Product | System | Product Release | SAS Release | ||
Reported | Fixed* | Reported | Fixed* | |||
SAS System | SAS Marketing Automation | Windows 7 Enterprise x64 | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 |
Windows 7 Home Premium 32 bit | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Windows 7 Home Premium x64 | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Windows 7 Professional 32 bit | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Windows 7 Professional x64 | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Windows 7 Ultimate 32 bit | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Windows 7 Ultimate x64 | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Windows Vista | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Windows Vista for x64 | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
64-bit Enabled AIX | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
64-bit Enabled HP-UX | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
64-bit Enabled Solaris | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
HP-UX IPF | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Windows 7 Enterprise 32 bit | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Microsoft Windows XP Professional | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Microsoft Windows Server 2012 Std | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Microsoft Windows Server 2012 Datacenter | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Microsoft Windows Server 2008 for x64 | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Microsoft Windows Server 2008 R2 | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Microsoft Windows Server 2008 | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Microsoft Windows Server 2003 for x64 | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Microsoft Windows Server 2003 Standard Edition | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Microsoft Windows Server 2003 Enterprise Edition | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Microsoft Windows Server 2003 Datacenter Edition | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Microsoft Windows 8 Pro x64 | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Microsoft Windows 8 Pro 32-bit | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Microsoft Windows 8 Enterprise x64 | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Microsoft Windows 8 Enterprise 32-bit | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Microsoft® Windows® for x64 | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Linux for x64 | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
Solaris for x64 | 5.41 | 6.1_M1 | 9.3 TS1M2 | 9.3 TS1M2 |
A fix for this issue for SAS Marketing Automation 5.41 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E88.html#50762Type: | Problem Note |
Priority: | medium |
Date Modified: | 2013-08-16 12:46:48 |
Date Created: | 2013-08-16 09:51:29 |