Problem Note 50408: Time Series Studio hierarchy query dialog does not open with JRE 7
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When using Java JRE 1.7.0_15, the Time Series Studio® hierarchical query dialog does not open. The system generates an internal busy state indicator.
Due to the busy state, the Time Series Studio system is not able to add a hierarchical query and work with a subset or segmentation.
There is a hot fix planned for this situation.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Forecast Server | Microsoft® Windows® for x64 | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 |
| Microsoft Windows Server 2003 Datacenter Edition | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 for x64 | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 R2 for x64 | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 for x64 | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows XP Professional | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Enterprise 32 bit | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Enterprise x64 | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Home Premium 32 bit | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Home Premium x64 | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Professional 32 bit | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Professional x64 | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Ultimate 32 bit | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Ultimate x64 | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows Vista | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows Vista for x64 | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| 64-bit Enabled AIX | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| 64-bit Enabled HP-UX | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| 64-bit Enabled Solaris | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| HP-UX IPF | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Linux | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Linux for x64 | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Solaris for x64 | 4.1 | 12.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
A fix for this issue for SAS Time Series Studio 12.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/K48.html#50408| Type: | Problem Note |
| Priority: | alert |
| Topic: | Analytics ==> Forecasting Analytics ==> Time Series Analysis |
| Date Modified: | 2013-07-29 12:41:11 |
| Date Created: | 2013-07-15 17:25:03 |