Problem Note 50294: You cannot send TCP Keep Alive messages from the SAS® Forecast Studio 12.1 client to the SAS® Forecast Server 12.1 middle tier
The SAS Forecast Studio 12.1 client cannot send TCP Keep Alive messages to the SAS Forecast Server 12.1 middle tier.
There is no solution or workaround for this problem.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Note that after you apply the hot fix, you need to configure the TCP Keep Alive messaging in the Microsoft Windows registry. To do that, you need to create a new DWORD value named
KeepAliveTime and set it to equal the number of milliseconds that you want it to wait before sending keep-alive packets. (The default value is 2 hours or 7,200,000 milliseconds). Follow these steps to create the new DWORD value and set the milliseconds value:
- Open the Windows registry and navigate to HKLM/SYSTEM/CurrentControlSet/services/Tcpip/Parameters, as shown in the following display:
- Right-click and create the new parameter KeepAliveTime.
- Right-click KeepAliveTime and change the value to the time in milliseconds that you need.
- Exit the registry editor and restart the PC.
Operating System and Release Information
SAS System | SAS Forecast Studio | Microsoft® Windows® for x64 | 12.1 | 12.3 | 9.3 TS1M2 | 9.4 TS1M0 |
Microsoft Windows Server 2003 Datacenter Edition | 12.1 | | 9.3 TS1M2 | |
Microsoft Windows Server 2003 Enterprise Edition | 12.1 | | 9.3 TS1M2 | |
Microsoft Windows Server 2003 Standard Edition | 12.1 | | 9.3 TS1M2 | |
Microsoft Windows Server 2003 for x64 | 12.1 | | 9.3 TS1M2 | |
Microsoft Windows Server 2008 | 12.1 | | 9.3 TS1M2 | |
Microsoft Windows Server 2008 R2 for x64 | 12.1 | 12.3 | 9.3 TS1M2 | 9.4 TS1M0 |
Microsoft Windows Server 2008 for x64 | 12.1 | 12.3 | 9.3 TS1M2 | 9.4 TS1M0 |
Microsoft Windows XP Professional | 12.1 | | 9.3 TS1M2 | |
Windows 7 Enterprise 32 bit | 12.1 | | 9.3 TS1M2 | |
Windows 7 Enterprise x64 | 12.1 | 12.3 | 9.3 TS1M2 | 9.4 TS1M0 |
Windows 7 Home Premium 32 bit | 12.1 | | 9.3 TS1M2 | |
Windows 7 Home Premium x64 | 12.1 | | 9.3 TS1M2 | |
Windows 7 Professional 32 bit | 12.1 | | 9.3 TS1M2 | |
Windows 7 Professional x64 | 12.1 | 12.3 | 9.3 TS1M2 | 9.4 TS1M0 |
Windows 7 Ultimate 32 bit | 12.1 | | 9.3 TS1M2 | |
Windows 7 Ultimate x64 | 12.1 | | 9.3 TS1M2 | |
Windows Vista | 12.1 | | 9.3 TS1M2 | |
Windows Vista for x64 | 12.1 | | 9.3 TS1M2 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | medium |
Date Modified: | 2013-08-02 10:16:03 |
Date Created: | 2013-06-28 13:52:29 |