SUPPORT / SAMPLES & SAS NOTES
Problem Note 50253: The %TKMI_JOB_RO etl_end_service task fails to respond
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The SAS® Promotion Optimization %TKMI_JOB_RO etl_end_service task might fail to respond. There are no errors in the MerchIntelGridSvr.log file.
This error occurs when a promotion has a price vehicle and one store does not have a valid geo-prod within the promotion's time range.
The work-around for this issue is run the %TKMI_JOB_RO etl_end_service task with the parameter DEBUG=1.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Promotion Optimization | Microsoft® Windows® for x64 | 5.2_M2 | 5.2_M3 | 9.3 TS1M2 | 9.3 TS1M2 |
| Linux for x64 | 5.2_M2 | 5.2_M3 | 9.3 TS1M2 | 9.3 TS1M2 | ||