When you are installing SAS 9.3 or SAS 9.4 TS1M0, the SAS Deployment Wizard might fail to load. This problem might be related to the Streaming SIMD Extensions 2 (SSE2) instructions set, which must be present on your system when you install SAS 9.3. A required check of the SSE2 instructions can prevent the SAS Deployment Wizard from running properly.

To determine whether your problem is related to the SSE2 requirement check, review the symptoms described below.

Symptom 1

When you run setup.exe, the SAS Deployment Wizard begins to load, but you receive the following error (User system does not have SSE2 instructions):

Symptom 2

When you run setup.exe, the SAS Deployment Wizard begins to load, but it never progresses past the initial logo screen and it does not close. When you run sasdm.exe, the SAS^® Deployment Manager does not load at all.

To verify that this symptom is related to the SSE2 instruction-set check, do the following:

1. Open the Windows Task Manager.
2. Click the Processes tab.
3. Check for a running sse2check.exe process. If you see the sse2check.exe process, then the symptom is related to the SSE2 instructions requirement check. If you do not see the sse2check.exe process running, then this symptom is likely a result of a different cause.

Symptom 3

The SAS Deployment Wizard loads the logo screen, but then the screen disappears. In your SDW_date time.log, you might see only this:

Resolution

This problem was fixed in SAS 9.3 TS1M2 Rev. 930_13w51 and SAS 9.4 TS1M1 software. To resolve the problem for SAS 9.4, install from a SAS 9.4 TS1M1 or later software order. To resolve problem for SAS 9.3, install from a SAS 9.3 TS1M2 Rev. 930_13w51 or later software order.

If you still experience these symptoms, contact SAS Technical Support.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	Base SAS	Microsoft® Windows® for x64	9.3	9.4_M1		9.4 TS1M1
		Microsoft Windows 8 Ent	9.3	9.4_M1		9.4 TS1M1
		Microsoft Windows 8 Pro	9.3	9.4_M1		9.4 TS1M1
		Microsoft Windows Server 2008	9.3	9.4_M1		9.4 TS1M1
		Microsoft Windows Server 2008 R2 for x64	9.3	9.4_M1		9.4 TS1M1
		Microsoft Windows Server 2008 for x64	9.3	9.4_M1		9.4 TS1M1
		Microsoft Windows Server 2012 Datacenter	9.3	9.4_M1		9.4 TS1M1
		Microsoft Windows Server 2012 Std	9.3	9.4_M1		9.4 TS1M1
		Windows 7 Enterprise 32 bit	9.3	9.4_M1		9.4 TS1M1
		Windows 7 Enterprise x64	9.3	9.4_M1		9.4 TS1M1
		Windows 7 Home Premium 32 bit	9.3	9.4_M1		9.4 TS1M1
		Windows 7 Home Premium x64	9.3	9.4_M1		9.4 TS1M1
		Windows 7 Professional 32 bit	9.3	9.4_M1		9.4 TS1M1
		Windows 7 Professional x64	9.3	9.4_M1		9.4 TS1M1
		Windows 7 Ultimate 32 bit	9.3	9.4_M1		9.4 TS1M1
		Windows 7 Ultimate x64	9.3	9.4_M1		9.4 TS1M1

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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The SAS Deployment Wizard fails and returns "User system does not have SSE2 instructions" when you try to install SAS 9.3 or SAS 9.4.

Type:	Installation Note
Priority:	high

Date Modified:	2013-06-28 17:04:44
Date Created:	2013-06-13 16:11:30