Problem Note 50826: The error "The system was unable to complete your request" might occur when you create a recipient list for distribution in SAS® Web Report Studio
When creating a recipient list for distribution, you might see the following error message:
The system was unable to complete your request.
java.lang.NullPointerException
at com.sas.apps.citation.view.beans.report.ScheduleRecipientRulesDialogFormBean.readBurstSet(ScheduleRecipientRulesDialogFormBean.java:422)
at com.sas.apps.citation.controller.action.report.ScheduleRecipientRulesAction.applyDialog(ScheduleRecipientRulesAction.java:128)
at com.sas.apps.citation.controller.action.CitationDialogAction.doPerform(CitationDialogAction.java:163)
at com.sas.apps.citation.controller.action.CitationAction._execute(CitationAction.java:191)
at com.sas.apps.citation.controller.action.CitationAction.execute(CitationAction.java:166)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:425)
[ 57 lines suppressed ]
This problem is most likely to occur if you do not currently have any recipient lists and you click Cancel in the New Recipient List dialog box.
To circumvent this issue, do not click Cancel. Instead, click the X in the upper right corner of the dialog box to exit.
Operating System and Release Information
| SAS System | SAS Web Report Studio | z/OS | 4.3 | | 9.2 TS2M3 | |
| Microsoft® Windows® for x64 | 4.3 | | 9.2 TS2M3 | |
| Microsoft Windows Server 2003 Datacenter Edition | 4.3 | | 9.2 TS2M3 | |
| Microsoft Windows Server 2003 Enterprise Edition | 4.3 | | 9.2 TS2M3 | |
| Microsoft Windows Server 2003 Standard Edition | 4.3 | | 9.2 TS2M3 | |
| Microsoft Windows Server 2003 for x64 | 4.3 | | 9.2 TS2M3 | |
| Microsoft Windows Server 2008 | 4.3 | | 9.2 TS2M3 | |
| Microsoft Windows Server 2008 R2 | 4.3 | | 9.2 TS2M3 | |
| Microsoft Windows Server 2008 for x64 | 4.3 | | 9.2 TS2M3 | |
| Microsoft Windows XP Professional | 4.3 | | 9.2 TS2M3 | |
| Windows 7 Enterprise 32 bit | 4.3 | | 9.2 TS2M3 | |
| Windows 7 Enterprise x64 | 4.3 | | 9.2 TS2M3 | |
| Windows 7 Home Premium 32 bit | 4.3 | | 9.2 TS2M3 | |
| Windows 7 Home Premium x64 | 4.3 | | 9.2 TS2M3 | |
| Windows 7 Professional 32 bit | 4.3 | | 9.2 TS2M3 | |
| Windows 7 Professional x64 | 4.3 | | 9.2 TS2M3 | |
| Windows 7 Ultimate 32 bit | 4.3 | | 9.2 TS2M3 | |
| Windows 7 Ultimate x64 | 4.3 | | 9.2 TS2M3 | |
| Windows Vista | 4.3 | | 9.2 TS2M3 | |
| Windows Vista for x64 | 4.3 | | 9.2 TS2M3 | |
| 64-bit Enabled AIX | 4.3 | | 9.2 TS2M3 | |
| 64-bit Enabled Solaris | 4.3 | | 9.2 TS2M3 | |
| HP-UX IPF | 4.3 | | 9.2 TS2M3 | |
| Linux for x64 | 4.3 | | 9.2 TS2M3 | |
| Solaris for x64 | 4.3 | | 9.2 TS2M3 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | low |
| Date Modified: | 2013-09-09 09:21:10 |
| Date Created: | 2013-08-22 02:02:06 |
