Problem Note 50717: Broadcasts migrated from a previous release to SAS® Digital Marketing 6.1 fail to be executed and result in errors
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Broadcasts that are migrated from a previous release to SAS Digital Marketing 6.1 fail to execute and result in errors. In the Edit Broadcast screen of the SAS Digital Marketing client, in you might see the following errors:
From the SAS® Customer Intelligence Studio Edit Content page, clicking OK generates the following error:
The broadcast seems to complete, but e-mails are not received. The SAS Digital Marketing server log might show the following error:
2013-06-12 19:00:50,772 [ERROR] com.sas.email.render.RenderThread - Exception occurred in Render Thread java.lang.NullPointerException at com.sas.email.render.RenderThread.run(RenderThread.java:310) 2013-06-12 19:00:50,773 [ERROR] com.sas.email.render.RenderThread - [EXCEPTION@2013-06-12 19:00:50.772] NODE="rdcesx07109.race.sas.com" null
The issue is caused by mishandling of the following XSL variables that are used in the web view and unsubscribe options in SAS Digital Marketing 6.1:
$sid $rtable $aol $rtable_s13
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Digital Marketing | Microsoft® Windows® for x64 | 6.1 | 6.3 | 9.4 TS1M1 | |
| 64-bit Enabled AIX | 6.1 | 6.3 | 9.4 TS1M1 | |||
| 64-bit Enabled HP-UX | 6.1 | 6.3 | 9.4 TS1M1 | |||
| 64-bit Enabled Solaris | 6.1 | 6.3 | 9.4 TS1M1 | |||
| HP-UX IPF | 6.1 | 6.3 | 9.4 TS1M1 | |||
| Linux for x64 | 6.1 | 6.3 | 9.4 TS1M1 | |||
| Solaris for x64 | 6.1 | 6.3 | 9.4 TS1M1 | |||
A fix for this issue for SAS Digital Marketing 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/K90.html#50717| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2013-08-12 13:53:34 |
| Date Created: | 2013-08-12 09:59:02 |