Problem Note 50534: You might not be able to log on to SAS® Enterprise GRC after you run the user synchronization program
 |  |  |  |  |
If an error occurs in the SAS® Stored Process Server, and then you run the user synchronization program in the SAS Enterprise GRC web application, all SAS Enterprise GRC users might be inactivated. When all users are inactivated, you are not able to log on to SAS Enterprise GRC.
To work around the problem, reactivate the users by running the user synchronization program in a SAS® session.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise GRC | Solaris for x64 | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 |
| Linux for x64 | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| HP-UX IPF | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| 64-bit Enabled Solaris | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| 64-bit Enabled AIX | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows Vista for x64 | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows Vista | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Ultimate x64 | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Ultimate 32 bit | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Professional x64 | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Professional 32 bit | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Home Premium x64 | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Home Premium 32 bit | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Enterprise x64 | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Enterprise 32 bit | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows XP Professional | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2008 for x64 | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2008 R2 | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2008 | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 for x64 | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft® Windows® for x64 | 4.3 | 5.1_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
A fix for this issue for SAS Enterprise GRC 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D17.html#50534| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2013-07-31 13:33:19 |
| Date Created: | 2013-07-29 13:14:38 |