Problem Note 50431: An error occurs when you save two campaigns concurrently in SAS® Customer Intelligence Studio
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Saving two open campaigns concurrently in the same SAS Customer Intelligence Studio client session fails with the following error in the GUI:
ERROR: Check the log file for details
An error that is similar to the following occurs in the associated SAS Customer Intelligence core log:
ERROR Session[8521c194d1676871:6bc90ab2:13e338d5c3b:7704] User[User-Name] SID[none] com.sas.analytics.crm.util.SystemCheck Error saving campaign. com.sas.analytics.crm.error.client.ApplicationException at com.sas.analytics.crm.persistence.metadata.MASmartObjectIO.updateConciseMetadata (MASmartObjectIO.java:1271) at com.sas.analytics.crm.persistence.metadata.MASmartObjectIO.updateOmrContent (MASmartObjectIO.java:1064) at com.sas.analytics.crm.persistence.metadata.MASmartObjectIO.saveObject (MASmartObjectIO.java:233) at com.sas.analytics.crm.persistence.metadata.MASmartObjectIO.saveObjectWithDeleteOnFailure (MASmartObjectIO.java:1619) at com.sas.analytics.crm.persistence.metadata.MANodeIO.<init>(MANodeIO.java:90) at com.sas.analytics.crm.persistence.metadata.MAFlowIO.updateOmrContent (MAFlowIO.java:290) at com.sas.analytics.crm.persistence.metadata.MASmartObjectIO.saveObject(MASmartObj ectIO.java:233) at com.sas.analytics.crm.persistence.metadata.MAFlowIO.saveObject(MAFlowIO.java:1603) at com.sas.analytics.crm.persistencemanagers.MAPersistenceManager.saveObject (MAPersistenceManager.java:359) at com.sas.analytics.crm.cm.Campaign.doSaveCampaign(Campaign.java:2705) at com.sas.analytics.crm.cm.Campaign.saveCampaign(Campaign.java:1564) at com.sas.analytics.crm.cm.Campaign.saveCampaign(Campaign.java:1548) at com.sas.analytics.crm.cm.Campaign.saveCampaign(Campaign.java:1531) at com.sas.analytics.crm.cm.Campaign.publishForExecution(Campaign.java:2203) at com.sas.analytics.crm.flow.MAFlow.flowExecuteCampaign(MAFlow.java:3468) at com.sas.analytics.crm.cm.Campaign.executeCampaign(Campaign.java:3153) at com.sas.analytics.crm.cm.Campaign.executeCampaign(Campaign.java:3124) at com.sas.analytics.crm.flow.ForkCampCommExecution.run(ForkCampCommExecution.java:85) at com.sas.analytics.crm.security.SecurityExecutorServiceImpl$WrappedRunnable.run (SecurityExecutorServiceImpl.java:61) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) at java.lang.Thread.run(Thread.java:662) Caused by: com.sas.services.ServiceException: Exception occurred updating the SAS Metadata Repository. [ com.sas.metadata.remote.MdException: AddMetadata of TransformationStep is missing required property Name. [ com.sas.iom.SASIOMDefs.GenericError: AddMetadata of TransformationStep is missing required property Name. ] ].......
Once this exception occurs, the campaigns become locked and an error similar to the one above is displayed when you try to open them.
To release the campaigns, log off SAS Customer Intelligence Studio and log in again. Navigate to the Locks page and unlock the campaigns.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft Windows Server 2008 | 6.1 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 for x64 | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Standard Edition | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 6.1 | 9.3 TS1M2 | ||||
| Microsoft® Windows® for x64 | 6.1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2008 R2 for x64 | 6.1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2008 for x64 | 6.1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows XP Professional | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise 32 bit | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise x64 | 6.1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Windows 7 Home Premium 32 bit | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Home Premium x64 | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Professional 32 bit | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Professional x64 | 6.1 | 6.3 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Windows 7 Ultimate 32 bit | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Ultimate x64 | 6.1 | 9.3 TS1M2 | ||||
| Windows Vista | 6.1 | 9.3 TS1M2 | ||||
| Windows Vista for x64 | 6.1 | 9.3 TS1M2 | ||||
A fix for this issue for SAS Marketing Automation 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/K78.html#50431| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2013-07-18 14:21:35 |
| Date Created: | 2013-07-17 15:36:33 |