When you are installing the SGI component of SAS/IML^® Studio (formerly known as SAS^® Stat Studio), some DLL or OCX files might become corrupted. The following error might result: If you look at the DeploymentSummary.html file, you might see the following: To correct this issue, delete the corrupted DLL or OCX file and then re-create it.

Files in the C:\Windows\System32 directory can become corrupted by third-party software. These changes might result in the DLL files changing from a 64-bit format to a 32-bit format. When SAS attempts to load the DLL or OCX file, it cannot do so because the bit architecture does not match. The 32-bit executable files should be placed in the C:\Windows\SysWOW64 directory, not the C:\Windows\System32 directory. This mismatch leads to the error and prevents the installation from executing properly.

To delete the corrupted file, do the following:

Note: You must have full administrative privileges to perform theses steps.

1. Create a new directory called C:\FixVC2010.
2. Open Windows Explorer and navigate to your SAS Software Depot\products folder (for example: C:\SAS Software Depot\products).
3. Navigate to the vcredist10..\wx6\native folder (for example: \vcredist10__99110__prt__xx__sp0__1\wx6\native\.
4. Copy the vcredist_x64.exe file to the C:\FixVC2010 directory.
5. Open a Windows command prompt window: Select Start ► Run, type CMD, and click OK.
6. Run the following commands, pressing the Enter key after each line:
cd\ cd C:\Windows\System32 erase msvcr100.dll cd C:\FixVC2010 vcredist_x64.exe /repair

To re-create a clean file, do the following:

1. Start a Windows command prompt window: Select Start ► Run, type CMD, and click OK.
2. Run the following commands, pressing the Enter key after each line:
cd "C:\SAS_Depot_93_2013_05" setup.exe -nosasupdate
3. Navigate to your SAS installation materials and select the setup.exe.
4. Select Install SAS Software.
5. Select Install SAS Foundation and Related Software or Additional Software.
6. In the Select Products to Install Panel, select only SAS/IML Studio.
7. Complete the installation.

Operating System and Release Information

Product Family	Product	System	SAS Release
			Reported	Fixed*
SAS System	N/A	Microsoft Windows Server 2003 for x64	9.3 TS1M2
		Microsoft Windows Server 2008 for x64	9.3 TS1M2
		Microsoft® Windows® for 64-Bit Itanium-based Systems	9.3 TS1M2
		Microsoft Windows Server 2003 Datacenter 64-bit Edition	9.3 TS1M2
		Microsoft Windows Server 2003 Enterprise 64-bit Edition	9.3 TS1M2
		Microsoft® Windows® for x64	9.3 TS1M2
		Microsoft Windows Server 2003 Datacenter Edition	9.3 TS1M2
		Microsoft Windows Server 2003 Enterprise Edition	9.3 TS1M2
		Microsoft Windows Server 2003 Standard Edition	9.3 TS1M2
		Microsoft Windows Server 2008	9.3 TS1M2
		Microsoft Windows Server 2008 R2 for x64	9.3 TS1M2
		Microsoft Windows XP Professional	9.3 TS1M2
		Windows 7 Enterprise 32 bit	9.3 TS1M2
		Windows 7 Enterprise x64	9.3 TS1M2
		Windows 7 Home Premium 32 bit	9.3 TS1M2
		Windows 7 Home Premium x64	9.3 TS1M2
		Windows 7 Professional 32 bit	9.3 TS1M2
		Windows 7 Professional x64	9.3 TS1M2
		Windows 7 Ultimate 32 bit	9.3 TS1M2
		Windows 7 Ultimate x64	9.3 TS1M2
		Windows Vista	9.3 TS1M2
		Windows Vista for x64	9.3 TS1M2

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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Type:	Installation Note
Priority:	medium

Date Modified:	2013-08-02 17:01:10
Date Created:	2013-06-12 15:09:42