Problem Note 50164: SAS® Promotion Optimization displays "An error occurred in SAS Merchandise Intelligence ... Restart or Exit the application"
When using SAS Promotion Optimization, the following error message might be displayed:
SAS Merchandise Intelligence
An error occurred in SAS Merchandise Intelligence.
Restart or Exit the application.
The detailed error message that is displayed when you click the Show Details button shows a null pointer exception (java.lang.NullPointerException).
Actions that might cause this issue include the following:
- Selecting the Regional and Alternative Promotions view.
- Closing the Promotions tab.
- Opening the Regional Promotion tab.
- Expanding a regional promotion.
There is no workaround.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Promotion Optimization | Linux for x64 | 5.2_M2 | 5.2_M3 | 9.3 TS1M2 | 9.3 TS1M2 |
Microsoft® Windows® for x64 | 5.2_M2 | 5.2_M3 | 9.3 TS1M2 | 9.3 TS1M2 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2013-06-12 08:40:02 |
Date Created: | 2013-06-11 10:40:20 |