SUPPORT / SAMPLES & SAS NOTES
Problem Note 49851: A "ServletException" message might be displayed if you save a KRI observation request and then cancel the Change Reason screen in SAS® Enterprise GRC
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When you save a KRI observation request in SAS Enterprise GRC, a screen is displayed where you enter a change reason. If you click Cancel on the Change Reason screen, an error message like the following might be displayed:
javax.servlet.ServletException: Request[/KriObservationRequestEditor]
does not contain handler parameter named 'method'. This may be caused by
whitespace in the label text.
at com.sas.oprisk.monitor.web.actions.BaseDispatchAction.unspecified
(BaseDispatchAction.java:423)
at
com.sas.oprisk.monitor.web.actions.BaseDispatchAction.dispatchMethod
(BaseDispatchAction.java:348)
at org.apache.struts.actions.DispatchAction.execute
(DispatchAction.java:170)
at org.apache.struts.action.RequestProcessor.processActionPerform
(RequestProcessor.java:425)
at org.apache.struts.action.RequestProcessor.process
(RequestProcessor.java:228)
at
com.sas.oprisk.monitor.web.MonitorStrutsRequestProcessor.
continuationCallback(MonitorStrutsRequestProcessor.java:71)
at com.sas.oprisk.monitor.web.MonitorRequestPreprocessor.process
(MonitorRequestPreprocessor.java:135)
at com.sas.oprisk.monitor.web.MonitorStrutsRequestProcessor.process
(MonitorStrutsRequestProcessor.java:53)
at org.apache.struts.action.ActionServlet.process
(ActionServlet.java:1913)
at org.apache.struts.action.ActionServlet.doPost
(ActionServlet.java:462)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter
(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter
(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke
(ApplicationDispatcher.java:687)
at org.apache.catalina.core.ApplicationDispatcher.processRequest
(ApplicationDispatcher.java:469)
at org.apache.catalina.core.ApplicationDispatcher.doForward
(ApplicationDispatcher.java:403)
at org.apache.catalina.core.ApplicationDispatcher.forward
(ApplicationDispatcher.java:301)
at org.apache.struts.action.RequestProcessor.doForward
(RequestProcessor.java:1078)
at org.apache.struts.tiles.TilesRequestProcessor.doForward
(TilesRequestProcessor.java:295)
at org.apache.struts.action.RequestProcessor.processForwardConfig
(RequestProcessor.java:396)
at org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig
(TilesRequestProcessor.java:347)
at org.apache.struts.action.RequestProcessor.process
(RequestProcessor.java:232)
at
com.sas.oprisk.monitor.web.MonitorStrutsRequestProcessor.
continuationCallback(MonitorStrutsRequestProcessor.java:71)
at com.sas.oprisk.monitor.web.MonitorRequestPreprocessor.process
(MonitorRequestPreprocessor.java:470)
at com.sas.oprisk.monitor.web.MonitorStrutsRequestProcessor.process
(MonitorStrutsRequestProcessor.java:53)
at org.apache.struts.action.ActionServlet.process
(ActionServlet.java:1913)
at org.apache.struts.action.ActionServlet.doPost
(ActionServlet.java:462)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise GRC | Microsoft® Windows® for x64 | 4.3 | |||
| Microsoft Windows 8 Ent | 4.3 | |||||
| Microsoft Windows 8 Pro | 4.3 | |||||
| Microsoft Windows 95/98 | 4.3 | |||||
| Microsoft Windows 2000 Advanced Server | 4.3 | |||||
| Microsoft Windows 2000 Datacenter Server | 4.3 | |||||
| Microsoft Windows 2000 Server | 4.3 | |||||
| Microsoft Windows 2000 Professional | 4.3 | |||||
| Microsoft Windows NT Workstation | 4.3 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 4.3 | |||||
| Microsoft Windows Server 2003 Enterprise Edition | 4.3 | |||||
| Microsoft Windows Server 2003 Standard Edition | 4.3 | |||||
| Microsoft Windows Server 2003 for x64 | 4.3 | |||||
| Microsoft Windows Server 2008 | 4.3 | |||||
| Microsoft Windows Server 2008 for x64 | 4.3 | |||||
| Microsoft Windows Server 2012 Datacenter | 4.3 | |||||
| Microsoft Windows Server 2012 Std | 4.3 | |||||
| Microsoft Windows XP Professional | 4.3 | |||||
| Windows 7 Enterprise 32 bit | 4.3 | |||||
| Windows 7 Enterprise x64 | 4.3 | |||||
| Windows 7 Home Premium 32 bit | 4.3 | |||||
| Windows 7 Home Premium x64 | 4.3 | |||||
| Windows 7 Professional 32 bit | 4.3 | |||||
| Windows 7 Professional x64 | 4.3 | |||||
| Windows 7 Ultimate 32 bit | 4.3 | |||||
| Windows 7 Ultimate x64 | 4.3 | |||||
| Windows Millennium Edition (Me) | 4.3 | |||||
| Windows Vista | 4.3 | |||||
| Windows Vista for x64 | 4.3 | |||||
| 64-bit Enabled AIX | 4.3 | |||||
| 64-bit Enabled Solaris | 4.3 | |||||
| HP-UX IPF | 4.3 | |||||
| Linux for x64 | 4.3 | |||||
| Solaris for x64 | 4.3 | |||||