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Problem Note 49797: SAS® Marketing Automation campaigns that are complex and use a Common Data Model held in Netezza might fail with a serialization error

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SAS Marketing Automation campaigns can be complex and include many communications, each of which might have many user-defined field values and many treatments. Executing such a complex campaign when the underlying Common Data Model is held in a Netezza database might fail. The following type of serialization errors might be seen in the macore log file when the process tries to update the ci_cell_package table:

ERROR: CLI execute error: ERROR:  DMARP61U.ADMIN._TV_39183950_2 : Could not serialize - transaction aborted
NOTE: The SAS System stopped processing this step because of errors.
NOTE: The data set CICOMNZA.CI_CELL_PACKAGE has been updated.  There were 0 observations rewritten, 0 observations
added and 0 observations deleted.
NOTE: There were 1 rejected updates, 0 rejected adds, and 0 rejected deletes.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Marketing AutomationMicrosoft Windows 2000 Datacenter Server5.41
Microsoft Windows 2000 Advanced Server5.41
Microsoft Windows 95/985.41
Microsoft® Windows® for x645.416.19.3 TS1M2
Microsoft Windows 8 Ent5.41
Microsoft Windows 8 Pro5.41
Microsoft Windows 2000 Server5.41
Microsoft Windows 2000 Professional5.41
Microsoft Windows NT Workstation5.41
Microsoft Windows Server 2003 Datacenter Edition5.416.19.3 TS1M2
Microsoft Windows Server 2003 Enterprise Edition5.416.19.3 TS1M2
Microsoft Windows Server 2003 Standard Edition5.416.19.3 TS1M2
Microsoft Windows Server 2003 for x645.416.19.3 TS1M2
Microsoft Windows Server 20085.416.19.3 TS1M2
Microsoft Windows Server 2008 for x645.416.19.3 TS1M2
Microsoft Windows Server 2012 Datacenter5.41
Microsoft Windows Server 2012 Std5.41
Microsoft Windows XP Professional5.416.19.3 TS1M2
Windows 7 Enterprise 32 bit5.416.19.3 TS1M2
Windows 7 Enterprise x645.416.19.3 TS1M2
Windows 7 Home Premium 32 bit5.416.19.3 TS1M2
Windows 7 Home Premium x645.416.19.3 TS1M2
Windows 7 Professional 32 bit5.416.19.3 TS1M2
Windows 7 Professional x645.416.19.3 TS1M2
Windows 7 Ultimate 32 bit5.416.19.3 TS1M2
Windows 7 Ultimate x645.416.19.3 TS1M2
Windows Millennium Edition (Me)5.41
Windows Vista5.416.19.3 TS1M2
Windows Vista for x645.416.19.3 TS1M2
64-bit Enabled AIX5.416.19.3 TS1M2
64-bit Enabled HP-UX5.416.19.3 TS1M2
64-bit Enabled Solaris5.416.19.3 TS1M2
HP-UX IPF5.416.19.3 TS1M2
Linux for x645.416.19.3 TS1M2
Solaris for x645.416.19.3 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.