Problem Note 49797: SAS® Marketing Automation campaigns that are complex and use a Common Data Model held in Netezza might fail with a serialization error
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SAS Marketing Automation campaigns can be complex and include many communications, each of which might have many user-defined field values and many treatments. Executing such a complex campaign when the underlying Common Data Model is held in a Netezza database might fail. The following type of serialization errors might be seen in the macore log file when the process tries to update the ci_cell_package table:
ERROR: CLI execute error: ERROR: DMARP61U.ADMIN._TV_39183950_2 : Could not serialize - transaction aborted NOTE: The SAS System stopped processing this step because of errors. NOTE: The data set CICOMNZA.CI_CELL_PACKAGE has been updated. There were 0 observations rewritten, 0 observations added and 0 observations deleted. NOTE: There were 1 rejected updates, 0 rejected adds, and 0 rejected deletes.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Microsoft Windows 2000 Datacenter Server | 5.41 | |||
| Microsoft Windows 2000 Advanced Server | 5.41 | |||||
| Microsoft Windows 95/98 | 5.41 | |||||
| Microsoft® Windows® for x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows 8 Ent | 5.41 | |||||
| Microsoft Windows 8 Pro | 5.41 | |||||
| Microsoft Windows 2000 Server | 5.41 | |||||
| Microsoft Windows 2000 Professional | 5.41 | |||||
| Microsoft Windows NT Workstation | 5.41 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Enterprise Edition | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Standard Edition | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 for x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 for x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2012 Datacenter | 5.41 | |||||
| Microsoft Windows Server 2012 Std | 5.41 | |||||
| Microsoft Windows XP Professional | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Enterprise 32 bit | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Enterprise x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Home Premium 32 bit | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Home Premium x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Professional 32 bit | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Professional x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Ultimate 32 bit | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Ultimate x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows Millennium Edition (Me) | 5.41 | |||||
| Windows Vista | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows Vista for x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| 64-bit Enabled AIX | 5.41 | 6.1 | 9.3 TS1M2 | |||
| 64-bit Enabled HP-UX | 5.41 | 6.1 | 9.3 TS1M2 | |||
| 64-bit Enabled Solaris | 5.41 | 6.1 | 9.3 TS1M2 | |||
| HP-UX IPF | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Linux for x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Solaris for x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
A fix for this issue for SAS Marketing Automation 5.4_M1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/E08.html#49797A fix for this issue for SAS Marketing Automation 5.41 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E88.html#49797| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2013-05-01 09:41:00 |
| Date Created: | 2013-04-30 07:11:31 |