Problem Note 49578: SAS® Promotion Optimization generates error TKTException code = 6 (Access violation)
 |  |  |  |  |
SAS® Promotion Optimization online optimization might generate the following error in the MerchIntelGridSvr.log file.
<YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - ERROR: TKTException code = 6 (Access violation) <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - at /sas/dev/mva-f1ro52/di/src/tkmi_exception.c:113 <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - #4 0x00002b50d0f54011 in tkmi_exception_handler (thread=0x5324, <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - ctxt=0x2b50d0bc525c, code=TKTE_UnknownException) <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - at /sas/dev/mva-f1ro52/di/src/tkmi_exception.c:77 <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - #5 0x00002b50c863c196 in bktExcept () <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - from /apps/sas/SASFoundation/9.3/sasexe/tkmk.so <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - #6 0x00002b50c863f19b in bkt_segv () <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - from /apps/sas/SASFoundation/9.3/sasexe/tkmk.so <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - #7 0x00002b50c863c764 in bkt_signal_handler () <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - from /apps/sas/SASFoundation/9.3/sasexe/tkmk.so <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - #8<YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - #9 rpp_costred_add_row (rpp=0x64, item_sk=100, loc_sk=1, <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - start_dt=-1798727952, end_dt=7, type=-1798190440, <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - value=1680178190.7461591) <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - at /sas/dev/mva-f1ro52/dippr/src/rpp_opt_loader.c:1582 <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - #10 0x00002b50d11ac13d in rpp_output_cost_red (write_csv=100, dim=0x64, <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - rpp=0x1) at /sas/dev/mva-f1ro52/dippr/src/rpp_mgr_output.c:1344 <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - #11 0x00002b50d11a9359 in rpp_manager_run (rpp_mgr=0x64, process_sk=100, <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - request_type=1, pla <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - 20130329:08.10.01.24: n_sk_list=0x2b5194c996f0 "\003", spot_count=7, <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - recommended_plan_sk_list=0x2b5194d1ca98 "8��\224Q+", is_batch=0) <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - at /sas/dev/mva-f1ro52/dippr/src/rpp_mgr_main.c:232 <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - #12 0x00002b50d11945c9 in rpp_service_run_online (process_sk=101707, <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - request_type=1, plan_sk_list=0x2b50d0ac1594 "101211", spot_count=-1, <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - recommended_plan_sk_list=0x0) <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - at /u/jasfox/dev/mva-f1ro52-sdm/dippr/src/rpp_service.c:829 <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - #13 0x00002b50d0f36af0 in run_cmd_internal (cmd=0x64) <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - at /u/jasfox/dev/mva-f1ro52-sdm/di/src/tkmi.c:1162 <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - #14 0x00002b50d0f34f8d in run_cmd (cmd=0x2b50d0ab3040) <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - at /u/jasfox/dev/mva-f1ro52-sdm/di/src/tkmi.c:980 <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - #15 0x00002b50d0f33a8b in tkmi_run (tkmi_inst=0x64, <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - cmd_string=0x64 , callback_fn=0x1) <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - at /u/jasfox/dev/mva-f1ro52-sdm/di/src/tkmi.c:763 <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - #16 0x00002b50d0bc9748 in miExecuteBridge () <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - from /apps/sas/SASFoundation/9.3/sasexe/tkmibridge.so <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - #17 0x0000000000408536 in executeFunction () <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - #18 0x000000000040721c in clientHandler () <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - #19 0x00002b50c863a9a6 in s <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - 20130329:08.10.01.24: ktMain () <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - from /apps/sas/SASFoundation/9.3/sasexe/tkmk.so <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - #20 0x00002b50c863bffb in bktMain () <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - from /apps/sas/SASFoundation/9.3/sasexe/tkmk.so <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - #21 0x0000003ebee0683d in start_thread () from /lib64/libpthread.so.0 <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>]DEBUG - #22 0x0000003ebe2d503d in clone () from /lib64/libc.so.6 <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - 20130329:08.10.01.72: Failure : 1 <YYYY-MM-DD HH:MM:SS,sss> [RequestThread-<n>] DEBUG - <process_sk>
There is no workaround for this issue.
Click the Hot Fix tab in this note for information on how to obtain the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Promotion Optimization | Microsoft® Windows® for x64 | 5.2_M1 | 5.2_M3 | 9.3 TS1M1 | 9.3 TS1M1 |
| Linux for x64 | 5.2_M1 | 5.2_M3 | 9.3 TS1M1 | 9.3 TS1M1 | ||
A fix for this issue for SAS Revenue Optimization 5.2_M2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/K36.html#49578| Type: | Problem Note |
| Priority: | alert |
| Date Modified: | 2013-05-24 10:12:20 |
| Date Created: | 2013-04-03 14:03:56 |