Problem Note 49414: A message about attempting to load unallowed versions of JAR files might appear when you start the SAS® IT Resource Management 3.3 client
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When you attempt to start the SAS IT Resource Management 3.3 client, the following message might appear:
If you select Details, the following information is displayed:
If you click OK, the SAS IT Resource Management client starts without any problems.
To prevent these messages from recurring, follow these steps:
- Make a backup copy of the sasitrm.ini file that is found in the SAS IT Resource Management client. The file is stored in a location similar to the following:
C:\Program Files\SASHome\SASITResourceManagementClient\3.3\sasitrm.ini
- Add the following Java property to any one of the Java_Args lines, and include a space as a separator between properties:
-DhidePluginVersionMessage=true
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS IT Resource Management | Microsoft® Windows® for x64 | 3.3 | 3.4 | 9.3 TS1M2 | 9.4 TS1M1 |
| Microsoft Windows Server 2003 Datacenter Edition | 3.3 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 3.3 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Standard Edition | 3.3 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 for x64 | 3.3 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 | 3.3 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 for x64 | 3.3 | 3.4 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows XP Professional | 3.3 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise 32 bit | 3.3 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise x64 | 3.3 | 3.4 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Windows 7 Home Premium 32 bit | 3.3 | 9.3 TS1M2 | ||||
| Windows 7 Home Premium x64 | 3.3 | 9.3 TS1M2 | ||||
| Windows 7 Professional 32 bit | 3.3 | 9.3 TS1M2 | ||||
| Windows 7 Professional x64 | 3.3 | 3.4 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Windows 7 Ultimate 32 bit | 3.3 | 9.3 TS1M2 | ||||
| Windows 7 Ultimate x64 | 3.3 | 9.3 TS1M2 | ||||
| Windows Vista | 3.3 | 9.3 TS1M2 | ||||
| Windows Vista for x64 | 3.3 | 9.3 TS1M2 | ||||
A fix for this issue for SAS IT Resource Management 3.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/H33.html#49414| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2013-03-13 15:38:57 |
| Date Created: | 2013-03-13 10:56:15 |