Problem Note 49373: Planogram product moves in large composites cause excessive memory consumption in Internet Explorer
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In SAS® Retail Space Management, planogram product moves in large composites cause excessive memory consumption in Internet Explorer. Internet Expoler might fail to respond, or might generate the following message:
sas.com is not responding due to a long-running script
Continual product multiselection and movement to different shelf locations causes rapid jumps in Internet Explorer memory usage. When Internet Explorer memory usage exceeds 1,600,000K, the message above might be generated, and Internet Explore might fail to respond.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Retail Space Management | Microsoft Windows Server 2003 Datacenter Edition | 6.3 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 |
| Microsoft Windows Server 2003 Enterprise Edition | 6.3 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 6.3 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 for x64 | 6.3 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows XP Professional | 6.3 | 6.4 | 9.3 TS1M2 | 9.3 TS1M2 | ||
A fix for this issue for SAS Retail Space Management 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/H09.html#49373| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2013-03-07 12:39:13 |
| Date Created: | 2013-03-07 10:41:17 |