Problem Note 49265: Entries for hard bounces in the SAS® Digital Marketing replies table might appear multiple times and other types of replies might be missing
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The SAS Digital Marketing replies table holds entries for the different types of replies that are received in response to e-mails that have been broadcasted. For replies that are hard bounces (for example, a Failure Notice) you might see the hard bounce reply listed five consecutive times in the SAS Digital Marketing replies table. If this occurs, other replies that should be processed immediately preceding this entry might be missing from any category of reply in the replies table.
You might see this error in the SAS Digital Marketing wrapper.log file if you set the sem.reply.debug advanced server property to true:
SEVERE: Throwing SQLException: ORA-12899: value too large for column "SDM"."SDM_REPLIES"."EMBEDDED". (actual: 603, maximum: 255)
This issue is caused by the system incorrectly trying to use the entire text of the e-mail as input to the embedded column, when a correctly formatted e-mail address cannot be found within the text.
To work around this problem, extend the value of the replies table embedded column to a larger size.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Digital Marketing | z/OS | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 |
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows XP 64-bit Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows 2000 Advanced Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Datacenter Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Professional | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows NT Workstation | 5.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Microsoft Windows XP Professional | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Windows Vista | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Windows Vista for x64 | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| 64-bit Enabled AIX | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| 64-bit Enabled HP-UX | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| 64-bit Enabled Solaris | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| HP-UX IPF | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Linux | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Linux on Itanium | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| OpenVMS Alpha | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Solaris for x64 | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
| Tru64 UNIX | 5.1 | 6.1 | 9.1 TS1M3 SP4 | 9.3 TS1M2 | ||
A fix for this issue for SAS Digital Marketing 5.4_M1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/E12.html#49265A fix for this issue for SAS Digital Marketing 5.41 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/F60.html#49265| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2013-02-27 11:39:27 |
| Date Created: | 2013-02-25 09:20:18 |