Problem Note 49079: The SAS® Digital Marketing Server stops responding and might close with a "no such object in table" error message
 |  |  |  |  |
The SAS Digital Marketing Server stops responding and might close. When this occurs, the following error messages might occur in the SAS Digital Marketing wrapper.log:
java.rmi.ConnectIOException: error during JRMP connection establishment; nested exception is:
java.net.SocketException: Connection reset
To work around the problem, increase the Xmx memory allocation in the SAS Digital Marketing Server startsrv.ini or sem.conf file, depending on which file you use to start your server. For example, you might increase the memory allocation from Xmx1024m to Xmx1216, Xmx1536, or Xmx2048. Restart the SAS Digital Marketing server after you make this change and ensure that the assigned memory is accepted.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Digital Marketing | Microsoft® Windows® for 64-Bit Itanium-based Systems | 5.3 | 6.1 | 9.3 TS1M2 | |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows XP 64-bit Edition | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft® Windows® for x64 | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows 8 Pro | 5.3 | |||||
| Microsoft Windows 95/98 | 5.3 | |||||
| Microsoft Windows 2000 Advanced Server | 5.3 | |||||
| Microsoft Windows 2000 Datacenter Server | 5.3 | |||||
| Microsoft Windows 2000 Server | 5.3 | |||||
| Microsoft Windows 2000 Professional | 5.3 | |||||
| Microsoft Windows NT Workstation | 5.3 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Enterprise Edition | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Standard Edition | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 for x64 | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 for x64 | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2012 | 5.3 | |||||
| Microsoft Windows XP Professional | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Enterprise 32 bit | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Enterprise x64 | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Home Premium 32 bit | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Home Premium x64 | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Professional 32 bit | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Professional x64 | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Ultimate 32 bit | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Ultimate x64 | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Windows Millennium Edition (Me) | 5.3 | |||||
| Windows Vista | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Windows Vista for x64 | 5.3 | 6.1 | 9.3 TS1M2 | |||
| 64-bit Enabled AIX | 5.3 | 6.1 | 9.3 TS1M2 | |||
| 64-bit Enabled HP-UX | 5.3 | 6.1 | 9.3 TS1M2 | |||
| 64-bit Enabled Solaris | 5.3 | 6.1 | 9.3 TS1M2 | |||
| HP-UX IPF | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Linux | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Linux for x64 | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Solaris for x64 | 5.3 | 6.1 | 9.3 TS1M2 | |||
A fix for this issue for SAS Digital Marketing 5.4_M1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/E12.html#49079A fix for this issue for SAS Digital Marketing 5.41 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/F60.html#49079| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2013-02-06 09:27:17 |
| Date Created: | 2013-02-06 04:46:01 |