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Problem Note 49040: A "Server Error: An exception occurred" message appears when you try to access the SAS® Credit Scoring for Banking URL

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When you access the SAS Credit Scoring for Banking URL, the following error might occur:

Server Error: An exception occurred.

The web application log has an error similar to the following:

ERROR com.sas.solutions.csb.util.DBCPConnectionPool - Failed to get initial connection from
connection pool java.sql.SQLException: Sharenet.S58.ex.txt: Sharenet.S273.ex.txt: Driver could
not open socket. Server: myserver.domain.com port: 8551. Connection refused: connect.

The problem occurs when the SAS server tier, the metadata tier, and the compute tier are separated and installed on separate machines. SAS Credit Scoring for Banking assumes that the share server is located on the metadata tier. However, by default the share server is installed on the compute tier. The problem does not occur when the SAS server tier is deployed to the same machine as the compute tier.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Credit Scoring for BankingMicrosoft® Windows® for x645.19.3 TS1M0
Microsoft Windows Server 2003 Datacenter Edition5.19.3 TS1M0
Microsoft Windows Server 2003 Enterprise Edition5.19.3 TS1M0
Microsoft Windows Server 2003 Standard Edition5.19.3 TS1M0
Microsoft Windows Server 2003 for x645.19.3 TS1M0
Microsoft Windows Server 20085.19.3 TS1M0
Microsoft Windows Server 2008 for x645.19.3 TS1M0
Microsoft Windows XP Professional5.19.3 TS1M0
Windows 7 Enterprise 32 bit5.19.3 TS1M0
Windows 7 Enterprise x645.19.3 TS1M0
Windows 7 Home Premium 32 bit5.19.3 TS1M0
Windows 7 Home Premium x645.19.3 TS1M0
Windows 7 Professional 32 bit5.19.3 TS1M0
Windows 7 Professional x645.19.3 TS1M0
Windows 7 Ultimate 32 bit5.19.3 TS1M0
Windows 7 Ultimate x645.19.3 TS1M0
Windows Vista5.19.3 TS1M0
Windows Vista for x645.19.3 TS1M0
64-bit Enabled AIX5.19.3 TS1M0
64-bit Enabled Solaris5.19.3 TS1M0
HP-UX IPF5.19.3 TS1M0
Linux5.19.3 TS1M0
Linux for x645.19.3 TS1M0
Solaris for x645.19.3 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.