A problem has been identified in the Java hotspot compiler that might cause SAS Financial Management read-only reports or data-entry forms to display pink cells.

If this problem occurs, a message similar to the following is displayed in the server3 and server4 logs:

# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at
pc=0x00000001c51b73d8, pid=5144, tid=6176
#
# JRE version: 6.0_31-b05
# Java VM: Java HotSpot(TM) 64-Bit Server VM (20.6-b01 mixed mode
windows-amd64 compressed oops)
# Problematic frame:
# C  0x00000001c51b73d8
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp

SAS Technical Support recommends that you follow the instructions below to install the .hotspot_compiler to prevent this problem from occurring.

Extract the .hotspot_compiler from the hotspot_compiler.zip file and save it to a known location.

Note: Any directory surrounded by <> such as, <jboss-as> refers to the full path to that location on your server, as it might vary from environment to environment.

Instructions for JBoss:

1. Copy the .hotspot_compiler to the <jboss-as>/server/SASServer3 folder on the middle tier.
   
2. Locate the SASServer3 start-up file:
   
   Windows: <jboss-as>/server/SASServer3/wrapper.conf
   UNIX: <jboss-as>/bin/SASServer3.sh
   
   
3. In the SASServer3 start-up file, add the following option (modify the FULL path as needed):
   
   -XX:CompileCommandFile=<jboss-as>/server/SASServer3/.hotspot_compiler
   
   Examples: Windows -XX:CompileCommandFile=C:/path/to/jboss-as/server/SASServer3/.hotspot_compiler
                    Linux      -XX:CompileCommandFile=/some/path/to/jboss-as/server/SASServer3/.hotspot_compiler
   
   
4. Restart SASServer3.

Instructions for WebSphere or WebLogic:

1. Copy the .hotspot_compiler to the application-server/SASServer3 and SASServer4 folders on the middle tier.
2. Add the following option (after modifying the path) to your SASServer3 and SASServer4 start-up JVM options:
   
   -XX:CompileCommandFile=<path-to>/.hotspot_compiler
   
   
3. Restart SASServer3 and SASServer4.

See SAS Note 39504 "Setting JVM parameters for Web application servers when running SAS 9.2" for information about how to set the JVM parameters for your web application servers.

Operating System and Release Information