Problem Note 49634: SAS® Real-Time Decision Manager returns "Treatment campaign cannot be opened" when you execute an imported campaign that uses a treatment set
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An imported SAS Real-Time Decision Manager decision campaign might lose the connection between its treatment set and the related treatment campaigns. When this problem occurs, SAS® Customer Intelligence Studio and SAS® Decision Services return errors similar to the following :
The Treatment Campaign cannot be opened
The problem occurs under the following conditions:
- You import a package that contains a decision campaign, its treatment set, and its treatment campaigns.
- The objects are all in the same metadata folder on the source machine.
- The objects are in different folders on the target machine.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Real-Time Decision Manager | HP-UX IPF | 6.1 | 6.3 | 9.2 TS2M0 | |
| Linux for x64 | 6.1 | 6.3 | 9.2 TS2M0 | |||
| Microsoft® Windows® for x64 | 6.1 | 6.3 | 9.2 TS2M0 | |||
| Windows Vista | 6.1 | 6.3 | 9.2 TS2M0 | |||
| Solaris for x64 | 6.1 | 6.3 | 9.2 TS2M0 | |||
| Windows Vista for x64 | 6.1 | 6.3 | 9.2 TS2M0 | |||
| 64-bit Enabled AIX | 6.1 | 6.3 | 9.2 TS2M0 | |||
| 64-bit Enabled Solaris | 6.1 | 6.3 | 9.2 TS2M0 | |||
| Microsoft Windows Server 2003 Standard Edition | 6.1 | 6.3 | 9.2 TS2M0 | |||
| Microsoft Windows Server 2003 for x64 | 6.1 | 6.3 | 9.2 TS2M0 | |||
| Microsoft Windows Server 2008 R2 | 6.1 | 6.3 | 9.2 TS2M0 | |||
| Microsoft Windows Server 2008 for x64 | 6.1 | 6.3 | 9.2 TS2M0 | |||
| Microsoft Windows Server 2003 Datacenter Edition | 6.1 | 6.3 | 9.2 TS2M0 | |||
| Microsoft Windows Server 2003 Enterprise Edition | 6.1 | 6.3 | 9.2 TS2M0 | |||
| Microsoft Windows XP Professional | 6.1 | 6.3 | 9.2 TS2M0 | |||
A fix for this issue for SAS Marketing Automation 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/K78.html#49634| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2014-06-21 10:12:45 |
| Date Created: | 2013-04-11 14:16:26 |