Problem Note 49518: The SAS® Customer Intelligence Treatment Utility fails
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When the SAS Customer Intelligence Treatment Utility fails to import treatments, a generic error message similar to the following is displayed:
Unable to read custom detail table.
Instead, the code should be changed so that the error message indicates that a SQL exception has occurred.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Microsoft® Windows® for 64-Bit Itanium-based Systems | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows XP 64-bit Edition | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft® Windows® for x64 | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 for x64 | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 for x64 | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows XP Professional | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Enterprise 32 bit | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Enterprise x64 | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Home Premium 32 bit | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Home Premium x64 | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Professional 32 bit | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Professional x64 | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Ultimate 32 bit | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Ultimate x64 | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows Vista | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows Vista for x64 | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| 64-bit Enabled AIX | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| 64-bit Enabled HP-UX | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| 64-bit Enabled Solaris | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| HP-UX IPF | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Linux | 5.4 | 6.1_M1 | 9.2 TS2M3 | 9.3 TS1M2 | ||
A fix for this issue for SAS Marketing Automation 5.4_M1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/E08.html#49518A fix for this issue for SAS Marketing Automation 5.41 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E88.html#49518
A generic error message is displayed instead of a more informative message that indicates that a SQL exception has occurred.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2013-03-27 11:20:09 |
| Date Created: | 2013-03-27 10:39:50 |