Problem Note 49100: When you preview a report in SAS® Enterprise Case Management, the error message "Unable to create report preview" is displayed
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When you preview a report in SAS Enterprise Case Management, the following error message might be displayed:
The error message is displayed if the contents of the report contain unbalanced parentheses. For example, if the report contains an opening parenthesis without a corresponding closing parenthesis, the error message is displayed. The error message is also displayed if the contents of the report contain the backslash (\) character.
If the error message is displayed, check the text used to generate the report. Make sure that all parenthesis characters are balanced, and remove any backslash (\) characters.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Microsoft® Windows® for x64 | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 |
| Microsoft Windows Server 2003 Datacenter Edition | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 for x64 | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 for x64 | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows XP Professional | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Enterprise 32 bit | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Enterprise x64 | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Home Premium 32 bit | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Home Premium x64 | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Professional 32 bit | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Professional x64 | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Ultimate 32 bit | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Ultimate x64 | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows Vista | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows Vista for x64 | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| 64-bit Enabled AIX | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| 64-bit Enabled Solaris | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| HP-UX IPF | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Linux for x64 | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Solaris for x64 | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
A fix for this issue for SAS Enterprise Case Management 3.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/I21.html#49100| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2013-02-12 13:51:42 |
| Date Created: | 2013-02-09 16:38:32 |