Problem Note 49040: A "Server Error: An exception occurred" message appears when you try to access the SAS® Credit Scoring for Banking URL
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When you access the SAS Credit Scoring for Banking URL, the following error might occur:
Server Error: An exception occurred.
The web application log has an error similar to the following:
ERROR com.sas.solutions.csb.util.DBCPConnectionPool - Failed to get initial connection from connection pool java.sql.SQLException: Sharenet.S58.ex.txt: Sharenet.S273.ex.txt: Driver could not open socket. Server: myserver.domain.com port: 8551. Connection refused: connect.
The problem occurs when the SAS server tier, the metadata tier, and the compute tier are separated and installed on separate machines. SAS Credit Scoring for Banking assumes that the share server is located on the metadata tier. However, by default the share server is installed on the compute tier. The problem does not occur when the SAS server tier is deployed to the same machine as the compute tier.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Credit Scoring for Banking | Microsoft® Windows® for x64 | 5.1 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 9.3 TS1M0 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 9.3 TS1M0 | ||||
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 9.3 TS1M0 | ||||
| Microsoft Windows Server 2003 for x64 | 5.1 | 9.3 TS1M0 | ||||
| Microsoft Windows Server 2008 | 5.1 | 9.3 TS1M0 | ||||
| Microsoft Windows Server 2008 for x64 | 5.1 | 9.3 TS1M0 | ||||
| Microsoft Windows XP Professional | 5.1 | 9.3 TS1M0 | ||||
| Windows 7 Enterprise 32 bit | 5.1 | 9.3 TS1M0 | ||||
| Windows 7 Enterprise x64 | 5.1 | 9.3 TS1M0 | ||||
| Windows 7 Home Premium 32 bit | 5.1 | 9.3 TS1M0 | ||||
| Windows 7 Home Premium x64 | 5.1 | 9.3 TS1M0 | ||||
| Windows 7 Professional 32 bit | 5.1 | 9.3 TS1M0 | ||||
| Windows 7 Professional x64 | 5.1 | 9.3 TS1M0 | ||||
| Windows 7 Ultimate 32 bit | 5.1 | 9.3 TS1M0 | ||||
| Windows 7 Ultimate x64 | 5.1 | 9.3 TS1M0 | ||||
| Windows Vista | 5.1 | 9.3 TS1M0 | ||||
| Windows Vista for x64 | 5.1 | 9.3 TS1M0 | ||||
| 64-bit Enabled AIX | 5.1 | 9.3 TS1M0 | ||||
| 64-bit Enabled Solaris | 5.1 | 9.3 TS1M0 | ||||
| HP-UX IPF | 5.1 | 9.3 TS1M0 | ||||
| Linux | 5.1 | 9.3 TS1M0 | ||||
| Linux for x64 | 5.1 | 9.3 TS1M0 | ||||
| Solaris for x64 | 5.1 | 9.3 TS1M0 | ||||
A fix for this issue for SAS Customer Analytics for Banking Mid-Tier 5.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/J50.html#49040A fix for this issue for SAS Credit Scoring for Banking 5.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/I92.html#49040| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2013-01-31 16:09:02 |
| Date Created: | 2013-01-31 14:15:52 |