SUPPORT / SAMPLES & SAS NOTES
Problem Note 48840: The error "(mo_import_scenario) User actual name not identified" occurs when you try to import a scenario into SAS® Marketing Optimization
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When you try to import a scenario into SAS Marketing Optimization, the scenario might fail to import. The problem occurs within SAS® Management Console when you use a user ID that contains a comma in its display name. When this situation occurs, the following error is generated:
ERROR:(mo_import_scenario) User actual name not identified
For example, you open the User Manager in SAS Management Console, and you use AA2110R as the user ID. However, the display name for this user ID is Doe, John. The comma after Doe causes the error.
Remove the comma to import the scenario without the error.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Optimization | Microsoft Windows Server 2003 for x64 | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 |
| Microsoft Windows Server 2008 | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 for x64 | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows XP Professional | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Ultimate 32 bit | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows Vista | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Ultimate x64 | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Enterprise 32 bit | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Enterprise x64 | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Home Premium 32 bit | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Home Premium x64 | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Professional 32 bit | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Microsoft® Windows® for x64 | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows 7 Professional x64 | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Windows Vista for x64 | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| 64-bit Enabled AIX | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| 64-bit Enabled HP-UX | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| 64-bit Enabled Solaris | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| HP-UX IPF | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Linux for x64 | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||
| Solaris for x64 | 5.41 | 6.1 | 9.3 TS1M2 | 9.3 TS1M2 | ||