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Problem Note 48771: E-mail replies in the SAS® Digital Marketing Reply Manager lose the correct content when the replies are sorted

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In the SAS Digital Marketing Reply Manager, you can display the list of replies that are received for the different categories of replies (for example, hard bounces). When you right-click on a reply and select Open, the reply content is displayed. If you sort the list of replies by any of the columns available and then open the reply content, the content is incorrect. The original, unsorted content is displayed.

To avoid this issue do not sort the replies.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Digital MarketingMicrosoft® Windows® for 64-Bit Itanium-based Systems5.36.19.3 TS1M2
Microsoft Windows Server 2003 Datacenter 64-bit Edition5.36.19.3 TS1M2
Microsoft Windows Server 2003 Enterprise 64-bit Edition5.36.19.3 TS1M2
Microsoft Windows XP 64-bit Edition5.36.19.3 TS1M2
Microsoft® Windows® for x645.36.19.3 TS1M2
Microsoft Windows 8 Pro5.3
Microsoft Windows 95/985.3
Microsoft Windows 2000 Advanced Server5.3
Microsoft Windows 2000 Datacenter Server5.3
Microsoft Windows 2000 Server5.3
Microsoft Windows 2000 Professional5.3
Microsoft Windows NT Workstation5.3
Microsoft Windows Server 2003 Datacenter Edition5.36.19.3 TS1M2
Microsoft Windows Server 2003 Enterprise Edition5.36.19.3 TS1M2
Microsoft Windows Server 2003 Standard Edition5.36.19.3 TS1M2
Microsoft Windows Server 2003 for x645.36.19.3 TS1M2
Microsoft Windows Server 20085.36.19.3 TS1M2
Microsoft Windows Server 2008 for x645.36.19.3 TS1M2
Microsoft Windows Server 20125.3
Microsoft Windows XP Professional5.36.19.3 TS1M2
Windows 7 Enterprise 32 bit5.36.19.3 TS1M2
Windows 7 Enterprise x645.36.19.3 TS1M2
Windows 7 Home Premium 32 bit5.36.19.3 TS1M2
Windows 7 Home Premium x645.36.19.3 TS1M2
Windows 7 Professional 32 bit5.36.19.3 TS1M2
Windows 7 Professional x645.36.19.3 TS1M2
Windows 7 Ultimate 32 bit5.36.19.3 TS1M2
Windows 7 Ultimate x645.36.19.3 TS1M2
Windows Millennium Edition (Me)5.3
Windows Vista5.36.19.3 TS1M2
Windows Vista for x645.36.19.3 TS1M2
64-bit Enabled AIX5.36.19.3 TS1M2
64-bit Enabled HP-UX5.36.19.3 TS1M2
64-bit Enabled Solaris5.36.19.3 TS1M2
HP-UX IPF5.36.19.3 TS1M2
Linux5.36.19.3 TS1M2
Linux for x645.36.19.3 TS1M2
Solaris for x645.36.19.3 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.