Problem Note 48717: Attempts to log on to SAS® Web Report Studio fail when you set up web authentication in SAS® 9.3 TS1M2
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After you install the second maintenance release for SAS 9.3 (TS1M2) and you configure (or reconfigure) web authentication, the following error occurs when you try to log on to SAS Web Report Studio:
Fatal configuration error prevents access to SAS Web Report Studio.
If you encounter this error, check the most recent WebReportStudio.log file for this message:
com.sas.apps.citation.model.user.CitationLogonException: No user name supplied.: No user name supplied.[ WRS logon credential: name(), authentication domain(null)
This log message indicates the reason for the error. The problem is a result of recent changes in the logon configuration for SAS Web Report Studio. This problem does not occur in SAS® Information Delivery Portal nor in SAS® BI Dashboard, and it only occurs in the second maintenance release for SAS 9.3 (TS1M2).
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Web Report Studio | Microsoft® Windows® for x64 | 4.31_M2 | 4.4 | 9.3 TS1M2 | 9.4 TS1M0 |
| 64-bit Enabled AIX | 4.31_M2 | 4.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| 64-bit Enabled Solaris | 4.31_M2 | 4.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| HP-UX IPF | 4.31_M2 | 4.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Linux for x64 | 4.31_M2 | 4.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Solaris for x64 | 4.31_M2 | 4.4 | 9.3 TS1M2 | 9.4 TS1M0 | ||
A fix for this issue for SAS Web Report Studio 4.31_M2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/I84.html#48717A fix for this issue for SAS Web Report Viewer 4.31_M2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/I85.html#48717| Type: | Problem Note |
| Priority: | alert |
| Date Modified: | 2013-02-27 09:13:36 |
| Date Created: | 2012-12-17 13:22:48 |