Problem Note 48694: The Xerox Phaser printer might prevent your SAS® System from starting
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Some Xerox Phaser printer drivers prevent SAS® 9.2 TS2M2 sessions from launching. When these printer drivers are installed, the drivers do not restore all floating-point operations to a state in which SAS can launch.
In SAS 9.2 TS2M3 and later, these operations have been restored to the correct state, and SAS works as it should.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | Base SAS | Microsoft® Windows® for 64-Bit Itanium-based Systems | 9.21_M2 | 9.21_M3 | 9.2 TS2M2 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 9.21_M2 | 9.21_M3 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 9.21_M2 | 9.21_M3 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Microsoft Windows XP 64-bit Edition | 9.21_M2 | 9.21_M3 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Microsoft® Windows® for x64 | 9.21_M2 | 9.21_M3 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 9.21_M2 | 9.21_M3 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 9.21_M2 | 9.21_M3 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Standard Edition | 9.21_M2 | 9.21_M3 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 for x64 | 9.21_M2 | 9.21_M3 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2008 | 9.21_M2 | 9.21_M3 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2008 for x64 | 9.21_M2 | 9.21_M3 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Microsoft Windows XP Professional | 9.21_M2 | 9.21_M3 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Windows 7 Enterprise 32 bit | 9.21_M2 | 9.21_M3 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Windows 7 Enterprise x64 | 9.21_M2 | 9.21_M3 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Windows 7 Home Premium 32 bit | 9.21_M2 | 9.21_M3 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Windows 7 Home Premium x64 | 9.21_M2 | 9.21_M3 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Windows 7 Professional 32 bit | 9.21_M2 | 9.21_M3 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Windows 7 Professional x64 | 9.21_M2 | 9.21_M3 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Windows 7 Ultimate 32 bit | 9.21_M2 | 9.21_M3 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Windows 7 Ultimate x64 | 9.21_M2 | 9.21_M3 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Windows Vista | 9.21_M2 | 9.21_M3 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Windows Vista for x64 | 9.21_M2 | 9.21_M3 | 9.2 TS2M2 | 9.2 TS2M3 | ||
A fix for this issue for Base SAS 9.21_M3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/B25.html#48694| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2013-03-29 10:48:02 |
| Date Created: | 2012-12-14 10:07:26 |