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Problem Note 48683: Using an external table for treatments in SAS® Customer Intelligence Studio results in an error message

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In SAS Customer Intelligence Studio, when you use an external table (for example, a DB2 table for treatments), the list of treatments is not shown on the Treatments tab.

Instead, you receive the following error message:

The column, table or library referenced by this field is no longer available.

This can happen when you are using a different numeric type (for example, INTEGER instead of DOUBLE [64 bit floating point]) for the Unique Key in the Business Context.

To work around the problem, you can convert to a SAS® data set or define the Unique Key as the DOUBLE numeric type.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Marketing AutomationMicrosoft® Windows® for x645.416.1_M19.3 TS1M2
Microsoft Windows 8 Pro5.416.1_M19.3 TS1M2
Microsoft Windows Server 2003 Datacenter Edition5.416.1_M19.3 TS1M2
Microsoft Windows Server 2003 Enterprise Edition5.416.1_M19.3 TS1M2
Microsoft Windows Server 2003 Standard Edition5.416.1_M19.3 TS1M2
Microsoft Windows Server 2003 for x645.416.1_M19.3 TS1M2
Microsoft Windows Server 20085.416.1_M19.3 TS1M2
Microsoft Windows Server 2008 for x645.416.1_M19.3 TS1M2
Microsoft Windows Server 20125.416.1_M19.3 TS1M2
Microsoft Windows XP Professional5.416.1_M19.3 TS1M2
Windows 7 Enterprise 32 bit5.416.1_M19.3 TS1M2
Windows 7 Enterprise x645.416.1_M19.3 TS1M2
Windows 7 Home Premium 32 bit5.416.1_M19.3 TS1M2
Windows 7 Home Premium x645.416.1_M19.3 TS1M2
Windows 7 Professional 32 bit5.416.1_M19.3 TS1M2
Windows 7 Professional x645.416.1_M19.3 TS1M2
Windows 7 Ultimate 32 bit5.416.1_M19.3 TS1M2
Windows 7 Ultimate x645.416.1_M19.3 TS1M2
Windows Vista5.416.1_M19.3 TS1M2
Windows Vista for x645.416.1_M19.3 TS1M2
64-bit Enabled AIX5.416.1_M19.3 TS1M2
64-bit Enabled HP-UX5.416.1_M19.3 TS1M2
64-bit Enabled Solaris5.416.1_M19.3 TS1M2
HP-UX IPF5.416.1_M19.3 TS1M2
Linux for x645.416.1_M19.3 TS1M2
Solaris for x645.416.1_M19.3 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.