Problem Note 48519: OLAP-based SAS® Web Report Studio reports that use filters from an information map might not render when accessed by multiple users simultaneously
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When multiple users simultaneously attempt to access an OLAP-based SAS Web Report Studio report with filters from an information map, the report might fail to render for some of the users. Instead, the following message is shown in the error details as well as in the SAS Web Report Studio and web application server logs.
ERROR [46d35ec6aa82252b:16a3f192:13a98705f6e:203sasdemo] com.sas.apps.citation.controller.action.report.OpenReportManagerAction - Root Cause: com.sas.iquery.generation2.GenerationException: Unable to access the OLAP server for cube XXXXXX.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Web Report Studio | z/OS | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 |
| Microsoft® Windows® for x64 | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2003 Standard Edition | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2003 for x64 | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2008 | 4.3 | 9.2 TS2M3 | ||||
| Microsoft Windows Server 2008 for x64 | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Microsoft Windows XP Professional | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Enterprise 32 bit | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Enterprise x64 | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Windows 7 Home Premium 32 bit | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Home Premium x64 | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Professional 32 bit | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Professional x64 | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Windows 7 Ultimate 32 bit | 4.3 | 9.2 TS2M3 | ||||
| Windows 7 Ultimate x64 | 4.3 | 9.2 TS2M3 | ||||
| Windows Vista | 4.3 | 9.2 TS2M3 | ||||
| Windows Vista for x64 | 4.3 | 9.2 TS2M3 | ||||
| 64-bit Enabled AIX | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| 64-bit Enabled Solaris | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| HP-UX IPF | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Linux for x64 | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Solaris for x64 | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
A fix for this issue for SAS Web Report Studio 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D26.html#48519A fix for this issue for SAS Web Report Viewer 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D27.html#48519| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-12-05 15:32:40 |
| Date Created: | 2012-11-20 15:58:37 |