Problem Note 48352: "HTTP 404" error when logging on to SAS® Enterprise Case Management
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When you log on to SAS Enterprise Case Management, the following error message might be displayed:
HTTP 404
The following error message might appear in the log file of the application server that is hosting the SAS Enterprise Case Management web application:
ERROR org.springframework.web.context.ContextLoader - Context initialization failed
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'queueConnectionFactory':
Invocation of init method failed; nested exception is javax.naming.NameNotFoundException: jms not bound
The problem happens because the application server "SASServer1" had not completely started when other application servers were started. To fix the problem, shut down all application servers. Then, start the application server "SASServer1". Wait until "SASServer1" has completely started before you start any other application servers.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Microsoft® Windows® for x64 | 3.2 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 3.2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 3.2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Standard Edition | 3.2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 for x64 | 3.2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 | 3.2 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 for x64 | 3.2 | 9.3 TS1M2 | ||||
| Microsoft Windows XP Professional | 3.2 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise 32 bit | 3.2 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise x64 | 3.2 | 9.3 TS1M2 | ||||
| Windows 7 Home Premium 32 bit | 3.2 | 9.3 TS1M2 | ||||
| Windows 7 Home Premium x64 | 3.2 | 9.3 TS1M2 | ||||
| Windows 7 Professional 32 bit | 3.2 | 9.3 TS1M2 | ||||
| Windows 7 Professional x64 | 3.2 | 9.3 TS1M2 | ||||
| Windows 7 Ultimate 32 bit | 3.2 | 9.3 TS1M2 | ||||
| Windows 7 Ultimate x64 | 3.2 | 9.3 TS1M2 | ||||
| Windows Vista | 3.2 | 9.3 TS1M2 | ||||
| Windows Vista for x64 | 3.2 | 9.3 TS1M2 | ||||
| 64-bit Enabled AIX | 3.2 | 9.3 TS1M2 | ||||
| 64-bit Enabled Solaris | 3.2 | 9.3 TS1M2 | ||||
| HP-UX IPF | 3.2 | 9.3 TS1M2 | ||||
| Linux for x64 | 3.2 | 9.3 TS1M2 | ||||
| Solaris for x64 | 3.2 | 9.3 TS1M2 | ||||
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-11-02 12:45:56 |
| Date Created: | 2012-10-31 17:25:51 |