Problem Note 48230: SAS® Web Report Studio might stop responding after a query is manually cancelled
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Canceling a query in SAS Web Report Studio might result in stuck threads, which can prevent critical resources from being released. In some cases, SAS Web Report Studio stops responding and displays either an empty screen or the Welcome page, or it displays the cancelled report in Edit mode.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Web Report Studio | z/OS | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 |
| Microsoft® Windows® for x64 | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2003 for x64 | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2008 | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2008 for x64 | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Microsoft Windows XP Professional | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Windows 7 Enterprise 32 bit | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Windows 7 Enterprise x64 | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Windows 7 Home Premium 32 bit | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Windows 7 Home Premium x64 | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Windows 7 Professional 32 bit | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Windows 7 Professional x64 | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Windows 7 Ultimate 32 bit | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Windows 7 Ultimate x64 | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Windows Vista | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Windows Vista for x64 | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| 64-bit Enabled AIX | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| 64-bit Enabled Solaris | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| HP-UX IPF | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Linux for x64 | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
| Solaris for x64 | 4.3 | 4.4 | 9.2 TS2M3 | 9.4 TS1M0 | ||
A fix for this issue for SAS Web Report Studio 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D26.html#48230A fix for this issue for SAS Web Report Viewer 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D27.html#48230A fix for this issue for SAS Web Report Studio 4.31_M2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/I84.html#48230A fix for this issue for SAS Web Report Viewer 4.31_M2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/I85.html#48230| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-10-22 14:37:42 |
| Date Created: | 2012-10-22 14:33:13 |