Problem Note 48157: Executing multiple communications concurrently in SAS® Marketing Automation using Oracle might cause deadlock errors
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In SAS Marketing Automation, multiple communications can be executed concurrently. When the underlying database is Oracle, this might cause deadlock errors. The campaign fails to execute successfully. You might see errors such as the following in the MACore log file showing problems with the publish processing:
ERROR: ORACLE execute error: ORA-00060: deadlock detected while waiting for resource. ERROR: ROLLBACK issued due to errors for data set CICOMORA.CI_PACKAGE.DATA. ERROR: ORACLE execute error: ORA-00060: deadlock detected while waiting for resource. Macro[MAPUBDEL]. Error while attempting to delete records . Check the log for details., MA Return Code: 885
Reducing the number of communications that are being executed concurrently might avoid this issue.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Microsoft® Windows® for 64-Bit Itanium-based Systems | 5.4 | 6.1 | 9.3 TS1M2 | |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows XP 64-bit Edition | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows 8 | 5.4 | |||||
| Microsoft Windows 95/98 | 5.4 | |||||
| Microsoft Windows 2000 Advanced Server | 5.4 | |||||
| Microsoft Windows 2000 Datacenter Server | 5.4 | |||||
| Microsoft Windows 2000 Server | 5.4 | |||||
| Microsoft Windows 2000 Professional | 5.4 | |||||
| Microsoft Windows 2012 | 5.4 | |||||
| Microsoft Windows NT Workstation | 5.4 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Enterprise Edition | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Standard Edition | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 for x64 | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 for x64 | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows XP Professional | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Enterprise 32 bit | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Enterprise x64 | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Home Premium 32 bit | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Home Premium x64 | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Professional 32 bit | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Professional x64 | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Ultimate 32 bit | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Ultimate x64 | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows Millennium Edition (Me) | 5.4 | |||||
| Windows Vista | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Windows Vista for x64 | 5.4 | 6.1 | 9.3 TS1M2 | |||
| 64-bit Enabled AIX | 5.4 | 6.1 | 9.3 TS1M2 | |||
| 64-bit Enabled HP-UX | 5.4 | 6.1 | 9.3 TS1M2 | |||
| 64-bit Enabled Solaris | 5.4 | 6.1 | 9.3 TS1M2 | |||
| HP-UX IPF | 5.4 | 6.1 | 9.3 TS1M2 | |||
| Linux | 5.4 | 6.1 | 9.3 TS1M2 | |||
A fix for this issue for SAS Marketing Automation 5.4_M1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/E08.html#48157A fix for this issue for SAS Marketing Automation 5.41 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E88.html#48157| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-10-16 13:05:16 |
| Date Created: | 2012-10-16 08:56:23 |