Problem Note 48152: "The OLAP server has disconnected from the viewer" might appear in SAS® Enterprise Guide® when returning a large result set from a SAS® OLAP cube
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When running SAS Enterprise Guide, you might see the following error message when viewing a SAS OLAP cube.
ERROR: The OLAP server has disconnected from the viewer. It may have been restarted. Please close the viewer window and reopen it to re-establish a connection and continue.
This error might occur while the SAS® OLAP Server is sending a large amount of data to the SAS Enterprise Guide client machine.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Guide | Microsoft Windows 2000 Advanced Server | 4.2 | |||
| Microsoft Windows 95/98 | 4.2 | |||||
| Microsoft Windows 8 Pro | 4.2 | |||||
| Microsoft® Windows® for x64 | 4.2 | |||||
| Microsoft Windows 2000 Datacenter Server | 4.2 | |||||
| Microsoft Windows 2000 Server | 4.2 | |||||
| Microsoft Windows 2000 Professional | 4.2 | |||||
| Microsoft Windows NT Workstation | 4.2 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 4.2 | |||||
| Microsoft Windows Server 2003 Enterprise Edition | 4.2 | |||||
| Microsoft Windows Server 2003 Standard Edition | 4.2 | |||||
| Microsoft Windows Server 2003 for x64 | 4.2 | |||||
| Microsoft Windows Server 2008 | 4.2 | |||||
| Microsoft Windows Server 2008 for x64 | 4.2 | |||||
| Microsoft Windows Server 2012 | 4.2 | |||||
| Microsoft Windows XP Professional | 4.2 | |||||
| Windows 7 Enterprise 32 bit | 4.2 | |||||
| Windows 7 Enterprise x64 | 4.2 | |||||
| Windows 7 Home Premium 32 bit | 4.2 | |||||
| Windows 7 Home Premium x64 | 4.2 | |||||
| Windows 7 Professional 32 bit | 4.2 | |||||
| Windows 7 Professional x64 | 4.2 | |||||
| Windows 7 Ultimate 32 bit | 4.2 | |||||
| Windows 7 Ultimate x64 | 4.2 | |||||
| Windows Millennium Edition (Me) | 4.2 | |||||
| Windows Vista | 4.2 | |||||
| Windows Vista for x64 | 4.2 | |||||
A fix for this issue for SAS Integration Technologies Client 9.31 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/J46.html#48152A fix for this issue for SAS Integration Technologies Client 9.31_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/I58.html#48152| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-10-17 11:05:15 |
| Date Created: | 2012-10-15 16:36:29 |