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Problem Note 48152: "The OLAP server has disconnected from the viewer" might appear in SAS® Enterprise Guide® when returning a large result set from a SAS® OLAP cube

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When running SAS Enterprise Guide, you might see the following error message when viewing a SAS OLAP cube.

ERROR:  The OLAP server has disconnected from the viewer. It may have been restarted.  
Please close the viewer window and reopen it to re-establish a connection and continue.

This error might occur while the SAS® OLAP Server is sending a large amount of data to the SAS Enterprise Guide client machine.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise GuideMicrosoft Windows 2000 Advanced Server4.2
Microsoft Windows 95/984.2
Microsoft Windows 8 Pro4.2
Microsoft® Windows® for x644.2
Microsoft Windows 2000 Datacenter Server4.2
Microsoft Windows 2000 Server4.2
Microsoft Windows 2000 Professional4.2
Microsoft Windows NT Workstation4.2
Microsoft Windows Server 2003 Datacenter Edition4.2
Microsoft Windows Server 2003 Enterprise Edition4.2
Microsoft Windows Server 2003 Standard Edition4.2
Microsoft Windows Server 2003 for x644.2
Microsoft Windows Server 20084.2
Microsoft Windows Server 2008 for x644.2
Microsoft Windows Server 20124.2
Microsoft Windows XP Professional4.2
Windows 7 Enterprise 32 bit4.2
Windows 7 Enterprise x644.2
Windows 7 Home Premium 32 bit4.2
Windows 7 Home Premium x644.2
Windows 7 Professional 32 bit4.2
Windows 7 Professional x644.2
Windows 7 Ultimate 32 bit4.2
Windows 7 Ultimate x644.2
Windows Millennium Edition (Me)4.2
Windows Vista4.2
Windows Vista for x644.2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.