Problem Note 48771: E-mail replies in the SAS® Digital Marketing Reply Manager lose the correct content when the replies are sorted
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In the SAS Digital Marketing Reply Manager, you can display the list of replies that are received for the different categories of replies (for example, hard bounces). When you right-click on a reply and select Open, the reply content is displayed. If you sort the list of replies by any of the columns available and then open the reply content, the content is incorrect. The original, unsorted content is displayed.
To avoid this issue do not sort the replies.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Digital Marketing | Microsoft® Windows® for 64-Bit Itanium-based Systems | 5.3 | 6.1 | 9.3 TS1M2 | |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows XP 64-bit Edition | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft® Windows® for x64 | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows 8 Pro | 5.3 | |||||
| Microsoft Windows 95/98 | 5.3 | |||||
| Microsoft Windows 2000 Advanced Server | 5.3 | |||||
| Microsoft Windows 2000 Datacenter Server | 5.3 | |||||
| Microsoft Windows 2000 Server | 5.3 | |||||
| Microsoft Windows 2000 Professional | 5.3 | |||||
| Microsoft Windows NT Workstation | 5.3 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Enterprise Edition | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Standard Edition | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 for x64 | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 for x64 | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2012 | 5.3 | |||||
| Microsoft Windows XP Professional | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Enterprise 32 bit | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Enterprise x64 | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Home Premium 32 bit | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Home Premium x64 | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Professional 32 bit | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Professional x64 | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Ultimate 32 bit | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Ultimate x64 | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Windows Millennium Edition (Me) | 5.3 | |||||
| Windows Vista | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Windows Vista for x64 | 5.3 | 6.1 | 9.3 TS1M2 | |||
| 64-bit Enabled AIX | 5.3 | 6.1 | 9.3 TS1M2 | |||
| 64-bit Enabled HP-UX | 5.3 | 6.1 | 9.3 TS1M2 | |||
| 64-bit Enabled Solaris | 5.3 | 6.1 | 9.3 TS1M2 | |||
| HP-UX IPF | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Linux | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Linux for x64 | 5.3 | 6.1 | 9.3 TS1M2 | |||
| Solaris for x64 | 5.3 | 6.1 | 9.3 TS1M2 | |||
A fix for this issue for SAS Digital Marketing 5.4_M1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/E12.html#48771A fix for this issue for SAS Digital Marketing 5.41 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/F60.html#48771| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-12-21 09:41:24 |
| Date Created: | 2012-12-20 06:51:30 |