Problem Note 48232: When you return to an Incident from a linked object in SAS® Enterprise GRC, the Incident is displayed in Read-Only mode, or an error occurs
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In SAS Enterprise GRC, if you are editing an Incident, you can click links to open other objects. However, when you return to the Incident, the Incident might incorrectly appear in Read-Only mode, or the following error message might be displayed:
javax.servlet.ServletException:
com.sas.oprisk.framework.server.OpRiskFrameworkError
There is no workaround to the problem.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise GRC | Microsoft® Windows® for x64 | 4.3 | 5.1_M3 | 9.3 TS1M2 | |
| Microsoft Windows 8 | 4.3 | |||||
| Microsoft Windows 95/98 | 4.3 | |||||
| Microsoft Windows 2000 Advanced Server | 4.3 | |||||
| Microsoft Windows 2000 Datacenter Server | 4.3 | |||||
| Microsoft Windows 2000 Server | 4.3 | |||||
| Microsoft Windows 2000 Professional | 4.3 | |||||
| Microsoft Windows 2012 | 4.3 | |||||
| Microsoft Windows NT Workstation | 4.3 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 4.3 | 5.1_M3 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Enterprise Edition | 4.3 | 5.1_M3 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Standard Edition | 4.3 | 5.1_M3 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 for x64 | 4.3 | 5.1_M3 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 | 4.3 | 5.1_M3 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 for x64 | 4.3 | 5.1_M3 | 9.3 TS1M2 | |||
| Microsoft Windows XP Professional | 4.3 | 5.1_M3 | 9.3 TS1M2 | |||
| Windows 7 Enterprise 32 bit | 4.3 | 5.1_M3 | 9.3 TS1M2 | |||
| Windows 7 Enterprise x64 | 4.3 | 5.1_M3 | 9.3 TS1M2 | |||
| Windows 7 Home Premium 32 bit | 4.3 | 5.1_M3 | 9.3 TS1M2 | |||
| Windows 7 Home Premium x64 | 4.3 | 5.1_M3 | 9.3 TS1M2 | |||
| Windows 7 Professional 32 bit | 4.3 | 5.1_M3 | 9.3 TS1M2 | |||
| Windows 7 Professional x64 | 4.3 | 5.1_M3 | 9.3 TS1M2 | |||
| Windows 7 Ultimate 32 bit | 4.3 | 5.1_M3 | 9.3 TS1M2 | |||
| Windows 7 Ultimate x64 | 4.3 | 5.1_M3 | 9.3 TS1M2 | |||
| Windows Millennium Edition (Me) | 4.3 | |||||
| Windows Vista | 4.3 | 5.1_M3 | 9.3 TS1M2 | |||
| Windows Vista for x64 | 4.3 | 5.1_M3 | 9.3 TS1M2 | |||
| 64-bit Enabled AIX | 4.3 | 5.1_M3 | 9.3 TS1M2 | |||
| 64-bit Enabled Solaris | 4.3 | 5.1_M3 | 9.3 TS1M2 | |||
| HP-UX IPF | 4.3 | 5.1_M3 | 9.3 TS1M2 | |||
| Linux for x64 | 4.3 | 5.1_M3 | 9.3 TS1M2 | |||
| Solaris for x64 | 4.3 | 5.1_M3 | 9.3 TS1M2 | |||
A fix for this issue for SAS Enterprise GRC 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D17.html#48232
The following error message might be displayed: "javax.servlet.ServletException: com.sas.oprisk.framework.server.OpRiskFrameworkError"
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-10-23 13:42:45 |
| Date Created: | 2012-10-22 15:50:44 |