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Problem Note 47326: Host machines within a load-balanced cluster are not used

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The load-balancing process keeps an internal counter, by host, of how many client machines are pending redirection to that host. When a load-balanced workspace server or a pooled workspace server is requested, this count is incremented. However, the count is not decremented when the server fails to start. As a result, the pending count becomes abnormally large and prevents the host from being used in the load-balancing process.

There is no workaround or solution for this problem.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemSAS Release
ReportedFixed*
SAS SystemN/AMicrosoft® Windows® for 64-Bit Itanium-based Systems9.3 TS1M09.4 TS1M0
Microsoft Windows Server 2003 Datacenter 64-bit Edition9.3 TS1M09.4 TS1M0
Microsoft Windows Server 2003 Enterprise 64-bit Edition9.3 TS1M09.4 TS1M0
Microsoft Windows XP 64-bit Edition9.3 TS1M09.4 TS1M0
Microsoft® Windows® for x649.3 TS1M09.4 TS1M0
Microsoft Windows Server 2003 Datacenter Edition9.3 TS1M09.4 TS1M0
Microsoft Windows Server 2003 Enterprise Edition9.3 TS1M09.4 TS1M0
Microsoft Windows Server 2003 Standard Edition9.3 TS1M09.4 TS1M0
Microsoft Windows Server 2003 for x649.3 TS1M09.4 TS1M0
Microsoft Windows Server 20089.3 TS1M09.4 TS1M0
Microsoft Windows Server 2008 for x649.3 TS1M09.4 TS1M0
Microsoft Windows XP Professional9.3 TS1M09.4 TS1M0
Windows 7 Enterprise 32 bit9.3 TS1M0
Windows 7 Enterprise x649.3 TS1M0
Windows 7 Home Premium 32 bit9.3 TS1M0
Windows 7 Home Premium x649.3 TS1M0
Windows 7 Professional 32 bit9.3 TS1M0
Windows 7 Professional x649.3 TS1M0
Windows 7 Ultimate 32 bit9.3 TS1M0
Windows 7 Ultimate x649.3 TS1M0
Windows Vista9.3 TS1M09.4 TS1M0
Windows Vista for x649.3 TS1M09.4 TS1M0
64-bit Enabled AIX9.3 TS1M09.4 TS1M0
64-bit Enabled HP-UX9.3 TS1M09.4 TS1M0
64-bit Enabled Solaris9.3 TS1M09.4 TS1M0
HP-UX IPF9.3 TS1M09.4 TS1M0
Linux9.3 TS1M09.4 TS1M0
Linux for x649.3 TS1M09.4 TS1M0
Linux on Itanium9.3 TS1M09.4 TS1M0
Solaris for x649.3 TS1M09.4 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.